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Go4customer Blog

Customer Support: An Effective Way To Manage Your Customers

Posted by Rahul Bhaduri on Apr 30, 2014 03:14:42 pm

Customer support is an appropriate solution to meet the requirements of a business. It is a great option to aid the customers in resolving their post-sale issues. It is also very successful in meeting the pre-sales requirements of the businesses and resolving their pre-sales queries. These services are not compulsory to be conducted through telephones or Internet calling; they can be done through live chats, emails and other possible wa... Read more>>

Inbound Call Center Services - Beneficial For Both Businesses And Customers

Posted by Rahul Bhaduri on Apr 29, 2014 03:39:07 pm

What is the first thing that you hear when you call a call center? The executive says, 'Hello! How may I assist you today?' It does sound good, right? Well this is one of the reasons for outsourcing work to a call center in India. An inbound call center in India is well known for rendering effective customer care services at a reasonable rate. The inbound call center services are the ones in which the consumer initiates the c... Read more>>

Emergence of Web-Enabled Services

Posted by Rahul Bhaduri on Apr 25, 2014 05:44:44 pm

What happens when you have to handle everything and you do not have anyone to help? Well do not worry; web-enabled services will help you in managing your business in a better way. Execution of marketing strategies which includes search engine operation, search engine submission, online promotions, website design strategies, copywriting and so on can be clubbed under Web-enabled services. Services offered This service mainly f... Read more>>

Complimenting Cognizance of Call Center Services

Posted by Rahul Bhaduri on Apr 24, 2014 04:55:36 pm

Call center services in India have moved onto quality resource generation for the organizations, where resources consist majorly of sales initiatives or after -sales servicing. However, over the last decade, it has forayed into the other verticals such as market research and customer satisfaction. Since the services rendered are diversified, so are the expectations of the customers who are at the receiving end of the call (outbound c... Read more>>

An insight into Call Center Outsourcing

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BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with

GetIt Infomedia is a leading digital supermarket in India

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