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Go4customer Blog

Both Voice & Non-Voice Channels are Stepping Stones to Improved Customer Service

Posted by Admin on Dec 24, 2014 12:10:14 pm

Companies are outsourcing their processes to call center outsourcing companies not only for cutting down their operation costs, but also obtaining their desired business outcomes. These day call center outsourcing companies are including manifold value-added services, such as customer retention, multi-channel management and customer analytics to enable organizations to maintain better customer relationships. In fact, BPO outsourcing bus... Read more>>

Top 5 Benefits to be reaped from Data Verification Services

Posted by Sukriti Saini on Dec 21, 2014 09:26:10 pm
Data Verification

Data verification services are becoming an integral outsourcing function for every company. No company can survive or even function for long, without hiring the number of employees it needs to perform various business functions. While hiring them is necessary, trusting them and taking what they say at face value isn’t possible. In fact, the same stands true not just for the potential employees but existing and new business partner... Read more>>

How B2B Call Centers Help In Reinforcing Business Bottom Lines

Posted by Neeti Patial on Dec 18, 2014 10:31:29 pm

Over past few years B2B telemarketing services have taken almost all business sectors (engineering, legal, IT, sports construction) by storm. They are increasingly using more streamlined forms of marketing instead of the more conventional ones. Generally with the accurate target audience information at hand, such as a list of IT organizations, engineering industries, or list of restaurants in the targeted geographical region, these grou... Read more>>

SMBs Improving Business ROI With Lead Generation Services

Posted by Varsha Bhagchandani on Dec 12, 2014 04:59:10 pm

We are living in a cut-throat competitive business environment, wherein companies across the globe are striving to attain a better market share in comparison to their competitors. In this regard, they are strategically hiring or partnering with a reliable vendor offering inbound and outbound call center services. Over the years, lead generation call center services have become a game changer. It is considered as an imperative strateg... Read more>>

Outbound Telemarketing: Changing the Outlook of Your Business

Posted by Neeti Patial on Dec 10, 2014 06:22:23 am

In today’s fast paced business environment where companies are struggling to have a wider customer base and better maker share, telemarketing is considered as the best direct marketing tool to facilitate better communication with the customers. Under this purview, a telemarketer directly interacts with prospective customers and persuades him/her to buy company’s offering over the phone. Moreover, an agent can either estab... Read more>>

Telephone Answering Service Keeps Customers Relationship Better

Posted by Arijit Mukherjee on Dec 08, 2014 04:32:26 pm

Retaining customers is becoming difficult for the organizations. The competition is high in every industry and it is important for the organizations to be connected with their customers and offer the best services. So, businesses opt for leading call centers to handle their customers.  Call centers hire in-house professionals for their business process outsourcing units. These professionals offer an array of services to the custome... Read more>>

An insight into Call Center Outsourcing

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BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with

GetIt Infomedia is a leading digital supermarket in India

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