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Go4customer Blog

Loyal Customers: Should You Provide More Or Less Service To Your Established Customers?

Posted by Sanjay Poddar on Jan 23, 2015 03:49:29 pm

As the call center industry continues to witness sluggish growth owing to escalating costs, regulatory pressures, and stagnating user demand, it is imperative for businesses to meet dynamic customer demand. Meanwhile, retaining existing customers is becoming costlier for organizations. This is attributed to the fact that consumers have now become accustomed to the level of service offered. So, the challenge is whether an organization... Read more>>

Meet the Needs and Expectations of Your Customers with a Customer Service Center

Posted by Sanjay Poddar on Jan 09, 2015 04:00:07 pm

The advent of customer service center has become instrumental in driving business success. Any relevant service your customers received from your business is a prospect for you to create a robust impression in their minds and increase the likelihood of further sales. From attending or making calls to customers to efficiently handling order-fulfillment systems, the customer service center usually shoulders the responsibility of taking... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with

GetIt Infomedia is a leading digital supermarket in India

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