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Go4customer Blog

How Businesses Can Leverage The Benefits of Market Research?

Posted by Richha Bhatnagar on Mar 31, 2015 11:34:39 am
Marketing Research Services

Knowledge is vast in the fascinating world and some of the information is useful and some just useless. It is important to identify the difference between both and practice tactically. To stay ahead in the race and abreast of changes, proper and careful research in the various aspects of business is important. Most of the business slip-ups come from bad market research decisions. That’s why it has become the most imperative par... Read more>>

Unveil Ways to Grow Business with Customer Satisfaction Survey

Posted by Richha Bhatnagar on Mar 24, 2015 10:46:36 am
customer satisfaction survey

In today’s competitive business environment, businesses are more focused towards the customer-driven surveys. A successful product must hold a good reputation in the market as well good amount of customers who can promote on regular basis. Customer satisfaction survey is the most important stage of product life cycle that determines its sustainability in the market. A proud business owner is the one who understands the customer... Read more>>

Debunking Myths about Outsourcing Customer Support to Call Centers

Posted by Neeti Patial on Mar 14, 2015 11:31:38 am

Outsourcing services play a vital role in the rapidly changing global economy today despite the fact that it was a completely new and nearly unnoticed concept ten years ago. According to the survey conducted by key research firm Gartner in August 2013, it has been revealed that the global outsourcing market is expected to expand by 5.4% annually in the coming four years, touching a total value of $288 billion (£175.1 billion) b... Read more>>

Generating Sales Leads with Tactical Telemarketing Strategies

Posted by Geetanjali Mukherjee on Mar 13, 2015 04:50:33 pm

In today’s digital world, mobile customers have a higher-than-ever expectation from service companies. This is where lead generation strategies step in. A tactical lead development process basically calls for the arousal of consumer interest as well as an inquiry for target products and services of a business house. When interest gets generated within a customer base, sales leads get created. Some agents involved in this core func... Read more>>

Significance of Call Answering Service in Meeting Customer Needs

Posted by Neeti Patial on Mar 09, 2015 12:19:56 pm

Customers who are attempting to approach companies often raise the common issue that they don’t get an opportunity to convey their views with the real source. Computerized answering service is likely to take over the traditional approach of providing customer service by a business, but to consumers it is hostile and inconvenient. This is the reason why many companies are changing strategies and determining to introduce call answer... Read more>>

How Can Businesses Improve Profit through Telemarketing Call Center Services?

Posted by Varsha Bhagchandani on Mar 02, 2015 12:03:06 pm

Companies work on simple mathematics of adding better services to achieve more returns. To mark their presence in the market, enterprises need to dramatically improve their ability to acquire and retain customers. To accomplish this objective, it is important to discover new sales opportunities in the current market segment. This will not only increase an organization’s overall performance but also perk up the closing rates of its... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with

GetIt Infomedia is a leading digital supermarket in India

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