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Go4customer Blog

Why are Businesses Increasingly Opting Call Center India Services?

Posted by Admin on May 18, 2015 05:17:06 pm
Outsourcing help desk services

Since the 2000s it has become a trend in India among fresh-out-of-college graduates to relocate to cities like Bangalore, Mumbai, Pune and Gurgaon to join call centers to earn easy money. According to a survey conducted by India Today, call centers in India are responsible for employing 1.98 million people directly and 7.5 million by indirect means (like those providing transport, security and other services) per year.  Also accord... Read more>>

Learn the Art of Retaining Customers through Outbound Calls

Posted by Richha Bhatnagar on May 08, 2015 04:59:32 pm
Online-Customer-Retention

In the highly competitive world, it is difficult to retain a customer for long time. Most of the companies use various tactics such as using outbound call center services to retain a customer in long run and enhance sales process. The number of outbound call center services has multiplied in last many years and these services are highly demanded by the businesses these days. These services are available at low price plus they know th... Read more>>

How to Make Notable Difference to Your Clients with Call Center Services?

Posted by Neeti Patial on May 05, 2015 11:01:05 am
Different-is-better-than-better-SallyHogshead-Go4_customer

In a highly competitive landscape where businesses vie for prospective clients; customer satisfaction is reckoned as a key differentiator. Do you know that businesses that thrive well in cut-throat environment are the ones that make customer satisfaction an integral part of their business strategy? Customer experience indeed plays a decisive role in driving business success and revenue growth. Post-sale customer engagement has undoub... Read more>>

Smartly Manage Your Customer Queries with Powerful Call Answering Services

Posted by Neeti Patial on May 02, 2015 04:26:19 pm
Customer Query

Success of any business completely hinges on service quality and customer satisfaction. A robust customer support service ensures how successfully a business can retain their valuable customers. No business can keep expanding and growing without keeping their customers happy. With sky rocketing expenditures on in-house call center recruitment, outsourcing customer support to inbound call centers makes good business sense. If we look ... Read more>>

An insight into Call Center Outsourcing

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