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Go4customer Blog

Third Party Verification: Accuracy, Consistency and Completeness of Data

Posted by Admin on Jul 31, 2015 08:32:02 am
verification

One of the most sought after services call centers deploy is third party verification. In essence, third party verification services are used to check the data provided by the customer for accuracy and consistency – so that it does not violate the intent of use. These services are most commonly made use of when the customer is living at a distance and is seeking permission. Organizations that ask customers to make electronic check... Read more>>

Phone Answering Services to Ensure Round-the-Clock Support Provision

Posted by Admin on Jul 24, 2015 10:25:37 am
Phone Answering

The practice of outsourcing call center services has attracted a host of organizations over the last few years. Lately, more and more multinational corporations and companies have set up their call center establishments to offshore locations. While this unburdens them off of certain tasks that an external vendor can handle, it also saves valuable time and money that an organization can utilize in other important and core business tasks.... Read more>>

India – The Global Hotspot for Call Center Operations

Posted by Admin on Jul 09, 2015 09:11:05 am
call center india

The role of technology has evolved over the years. From being the means to make the human life simpler, it has made the world come together. Today, technology is one of the attributes that bind us together. So much so, it has helped humans explore and become informed about almost everything that exists in this world and beyond. Organizations design services and products that utilize the latest inventions and developments in the field of... Read more>>

Call Center Outsourcing Ensures Maximum Customer Satisfaction

Posted by Admin on Jul 03, 2015 09:19:22 am
call center outsourcing

Call center outsourcing has gained tremendous popularity over the years as an efficient way of receiving customer requests over the mediums of telephone and the internet. Outsourcing can either relate to product manufacturing or service provision. By outsourcing, an organization can transfer some of its internal operations to an external vendor, giving itself more time to concentrate on other important tasks. With the popularity that ca... Read more>>

An insight into Call Center Outsourcing

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