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Go4customer Blog

Businesses that can Gain Learning Curve with Support of Outsourcing Call Centers

Posted by Neeti Patial on May 31, 2016 12:39:07 pm

Timely attending and answering each and every incoming customer call be an overwhelming task and can pose a challenge to businesses and their resources. This is the reason why telephone answering services are becoming very popular among businesses across a wide spectrum of industry verticals. No two organizations have the same type of business requirements, and so is the target audience and customer’s expectations do vary to a ... Read more>>

How Lead Generation Call Centers can help you Win Customer Loyalty?

Posted by Neeti Patial on May 26, 2016 11:32:14 am

Gaining and maintaining customer loyalty is one of the crucial objectives that every organisation is vying to achieve. There is a substantial research conducted by industry pundits and even the evidences have been recorded supporting the very fact that loyal customers are more inclined to spend money, promote a respective brand to wider section of demographic, and cost a company relatively less than capital spend on acquiring new custom... Read more>>

How Telemarketing Call Centers can Help Businesses Convert Calls into a Profitable Opportunity?

Posted by Neeti Patial on May 18, 2016 06:44:29 pm

Sales reps are vying in intense markets these days must have access to the essential information and gears to recognize prospects, generate qualified leads and close sales. Forward-looking organizations consider outsourcing customer relationship management to reputable telemarketing call centers to capture data and create a concrete database to ensure their sales teams have a better experience and can concentrate on a more targeted audi... Read more>>

How Businesses Can Quadruple the Number of Customer Leads They Generate?

Posted by Neeti Patial on May 11, 2016 05:18:17 pm

Customer service is quiet substantial to all businesses, no matter which industry vertical you belong to. Your customers gauge your success, and you want to make certain that they are pleased with services. The market is teeming with businesses, and if prospective customers are not satisfied with your service, they will certain opt to turn towards your competitors. Now the most important question is how to cut the mustard in such an ... Read more>>

From BPO to BPM: The Transition of India’s Outsourcing Industry

Posted by Admin on May 04, 2016 03:50:52 pm

A liberalized telecom policy unveiled by the Government of India in the late 90s, ushered in a new era of economic growth and the birth of the Business Process Outsourcing (BPO) industry in India. This new forward looking policy paved the way for the entry of private telecommunication service providers in the country that led to the introduction of Internet Protocol (IP) telephony and drastically lowered the costs of international voice... Read more>>

An insight into Call Center Outsourcing

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