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Go4customer Blog

Add Business Value by Partnering with an Efficient Contact Center Service Provider

Posted by Monika kaur on Jun 28, 2016 05:32:29 pm

Outsourcing is considered as an effective business strategy for companies wanting to grow their business and expand into new markets. Research has proven in the past that companies which outsource their non-core functions to efficient and specialized third-party BPO service providers grow faster than their counterparts. And, companies that do not adopt this strategy repent for it in the future. Today, more and more companies across the ... Read more>>

How Businesses can Reap Benefits by Outsourcing to Call Center

Posted by Monika kaur on Jun 16, 2016 12:50:47 pm

With rapid technological innovation and changing demands of customers, there has been tremendous pressure on business organizations across industries to meet the expectations of customers. Business firms are putting their best foot forward to deliver optimal customer support services to be able to survive in the current competitive business landscape. Not to mention that dealing with escalating customer expectations require pragmatic ap... Read more>>

Significance of Customer-Centric Inbound Call Center Services in Insurance Sector

Posted by Neeti Patial on Jun 08, 2016 05:02:54 pm

Faced with formidable market competition from non-customary players, the insurance sector is driven to reconnoiter new possibilities for consumer engagement and retention. Customers nowadays anticipate unswerving, applicable, and tailored services. Identifying the sharp rise in demand for outstanding customer support services, it has been projected by the industry pundits that close to 40% of businesses now make use of devoted custom... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with

GetIt Infomedia is a leading digital supermarket in India

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