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Go4customer Blog

Revealing the Best Ways to let Customers Guide your Innovation

Posted by Taniya arya on Jul 26, 2016 04:55:50 pm

Gearing up your business towards innovation turnpike inevitably requires huge efforts. In this fierce competition, paying attention to your turbulent customers is an efficient way to reach new heights of success. Have you ever mused about this famous quote by Henry Ford—a famous industrialist—“If I had asked people what they wanted, they would have said faster horses.” This implies that customers don’t alwa... Read more>>

The Importance of Soft Skills for Call Center Executives and BPO Firms

Posted by Ishtiyaq Nabi on Jul 22, 2016 12:55:29 pm

The quality of interactions experienced by your customers with your customer support executives can have a significant impact on your business. Gone are the days when the product or service of your business was the only criterion for deciding the performance of your organization. Today, customer service has become a key differentiator for businesses. That is why many call center services have adopted it as a key element of the... Read more>>

Tips to Write Proficient Telemarketing Sales Scripts

Posted by Ishtiyaq Nabi on Jul 18, 2016 02:42:04 pm

Customer experience in the ultra-modern era is not confined within the boundaries of instant care and support. Businesses nowadays have to walk the extra mile to proactively offer enriching experience to customers that align with customer values articulately. Millennial generation gives much more importance to these factors, and their inherent desire of personalized services have compelled businesses to collaborate with proficient outbo... Read more>>

Leading Call Center Companies in India

Posted by Ishtiyaq Nabi on Jul 11, 2016 03:19:55 pm
call center

Ever since the beginning of the IT age, India has unquestionably enjoyed a distinct position in the world. The country has always been regarded as a land of immense potential and opportunities. As the IT and ITES industry expanded globally, India became the global hub of outsourcing with several call center services providing companies establishing their presence within its boundaries. At present, the IT and ITES outsourcing industry in... Read more>>

Enjoy Uninterrupted Benefits of Answering Services

Posted by Monika kaur on Jul 05, 2016 12:49:37 pm
answering service

Increased competition in today’s business environment makes it compulsory for organizations to provide efficient support services to its customers. Good customer support can act as a valuable tool for organizations in distinguishing themselves from competition and grow its business. Studies have proved that the quality of customer service helps determine customer loyalty towards a brand. Businesses that consistently deliver imp... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with

GetIt Infomedia is a leading digital supermarket in India

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