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Go4customer Blog

Treat Your Outsourcing Solution Provider as Your Strategic Business Partner

Posted by Ishtiyaq Nabi on Oct 28, 2016 04:54:36 pm
outbound telemarketing services (3)

Owing to irrepressible advancements in technologies, global business platform has undergone a radical change. Undeniably, this has enabled blue chip companies worldwide to capitalize efficiently on each and every growth and expansion opportunity in the business world. However, in order to leverage proficient business outcomes, it has become more important than ever to accomplish business specific functions (both core as well as non-core... Read more>>

Tips To Deliver Personalized Customer Support Services

Posted by Ishtiyaq Nabi on Oct 18, 2016 02:55:55 pm
call center service providers in india

“Automation” is the new buzzword in the customer support services industry. Plenty of businesses are showing special inclination towards this new set of technology driven processes sans human intervention. Entrepreneurs worldwide are working towards automating their business functions, including marketing, customer service, and so on. Undeniably, automation helps organizations in accomplishing diverse mission-critical functi... Read more>>

Five Efficient Tips to Measure Customer Satisfaction Score

Posted by Ishtiyaq Nabi on Oct 08, 2016 11:13:12 am

For every contact center, it is quite important to measure customer satisfaction (CSAT) as often as possible. This will help them evaluate how specific customer support services have helped them meet a customer’s expectation. More importantly, it will help contact center solution providers in improving the quality of services offered to customers through several communication channels. However, most contact centers do not use effe... Read more>>

Why Businesses Must Embrace Telemarketing Outsourcing

Posted by Ishtiyaq Nabi on Oct 03, 2016 03:46:25 pm
telemarketing call centers

Organizations use telemarketing as a strategic tool to increase brand awareness in potential target markets. As it is quite a cost-efficient marketing approach that ensures generation of substantial leads for organizations, decision makers pay special attention to devising result-driven telemarketing campaign. However, it must be understood that telemarketing campaigns are immensely reliant on the ability of an organization to conduct e... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with

GetIt Infomedia is a leading digital supermarket in India

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