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Go4customer Blog

Significance of Developing Analytics-Based Marketing Acumen

Posted by Ishtiyaq Nabi on Jan 30, 2017 10:58:59 am
market reasearch firms

Market research is defined as a methodological, procedural approach to gather, analyze, and interpret statistical market data (structured or unstructured). It not only involves using a scientific and analytical approach to assimilate crucial information regarding target markets, but also entails analyzing social trends, socio-economic structures, and opinions of consumers in target markets. As it becomes extremely challenging, and a bit... Read more>>

Trusted Lead Management Practices That Businesses Must Contemplate

Posted by Ishtiyaq Nabi on Jan 19, 2017 11:09:35 am
lead generation services

Lead management is primarily the ability of an organization to capture and manage all the leads in an efficient manner. When you are spending so much on your marketing campaigns, you would certainly want all the best practices in place so as to ensure that your lead management framework is perfectly aligned with the leading trends in target markets. Not only this, you would certainly also like to capitalize on each promising opportunity... Read more>>

Crucial Tips to Ensure Enriching Customer Journey

Posted by Ishtiyaq Nabi on Jan 13, 2017 11:19:11 am
BPO services

Customers are the only source of revenues for any business firm, and therefore, enterprises need to ensure that all their strategic actions are directly focused on how to ensure mesmerizing experience to customers on each point of interaction with brands and their representatives. It is so true that all the businesses worldwide are quite aware of this fact, and they are walking that extra mile to make it make it pleasing for their custo... Read more>>

When Is The Right Time To Embrace Call Center Outsourcing?

Posted by Ishtiyaq Nabi on Jan 06, 2017 12:45:19 pm
call center outsourcing

Experts suggest businesses to outsource their non-core functions to the most competent outsourcing companies the marketplace is laden with. There is no denying to the fact that outsourcing ensures numerous strategic benefits for businesses that decision makers must try to leverage, and therefore, it is believed that most decision makers embrace outsourcing. However, one must never forget that businesses is not only about monetary benefi... Read more>>

Six Unconventional Tips to Exceed Customer Delight on Each Touch point

Posted by Ishtiyaq Nabi on Jan 04, 2017 10:56:03 am
customer care service

In customer service, every second counts! Be it the duration of time that your customer service executives interact with customers or the duration for which customers’ calls are put on hold, you have to ensure that all the functions associated with customer supports are streamlined in the most immaculate manner so as to delight your customers on each contact point. Although most businesses are adeptly achieving this strategic goal... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with

GetIt Infomedia is a leading digital supermarket in India

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