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Go4customer Blog

Pragmatic Stratagems to Deliver Spellbinding Omnichannel Customer Experience

Posted by Ishtiyaq Nabi on Jun 26, 2017 04:12:13 pm

Ever since the word “omnichannel” has come into existence, the global business fraternity has started advocating for a fundamental shift in customer relationship management strategies. Experts have advised businesses to take multifarious actions focused on delivering an enthralling omnichannel experience to customers so as to keep pace with the exponentially rising customer expectations in an adroit manner. As per the succes... Read more>>

Five Cardinal Strategies to Boast a Loyal Customer Base

Posted by Ishtiyaq Nabi on Jun 17, 2017 11:51:06 am

Customers nowadays are empowered with a myriad of brand options to choose from; so, why would they stick to a brand that fails to distinguish itself from the crowd?  As a matter of fact, the trends of the brand switch and customer churn have forced the entire business world to revisit their organizational strategies, marketing schemes, and customer relationship management stratagems. A minor loophole in any of the aforesaid aspects... Read more>>

Effective Workforce Management: Key to Attaining Unprecedented Heights of Success in BPO industry

Posted by Ishtiyaq Nabi on Jun 13, 2017 10:41:36 am

The global outsourcing platform has a wide range of proficient opportunities for every firm that wants to direct the situations in their favor. The fact that growth and expansion opportunities are mostly dominated by large players cannot be ignored, but then one has to rationally think about what makes them so different. It is so true that every forward-looking enterprise is wholeheartedly committed towards streamlining its organization... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with

GetIt Infomedia is a leading digital supermarket in India

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