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Go4customer Blog

7 Effective Tips to Motivate Your Inbound Call Center Agents

Posted by Sakshi Sharma on Jul 31, 2017 04:28:14 pm
Motivate your Inbound Call Center Agents

Inbound call center agents are the main driving force behind the success of an organization. They are the ones who hold the capacity to steer the satisfaction levels of your customers. Needless to say, as they are assigned the front-facing jobs and are continuously conversing with your dearest asset—customers— it is of utmost importance for you to ensure that they are highly motivated.   However, the truth can’... Read more>>

Leverage Social Media Intelligence to Reinstate the Influential X-factor

Posted by Ishtiyaq Nabi on Jul 27, 2017 05:05:50 pm
Business Technology

The confluence of cloud computing and big data analytics has brought in a radical shift in the methodologies, practices, and strategies that organizations embrace to develop customer insight. Not only do these cutting-edge technologies help enterprises gain a meticulous understanding of their target audience, but also help them comprehend trusted stratagems they must count on in order to accomplish organizational goals dexterously. Howe... Read more>>

How trusted market research firms can help your business?

Posted by Sakshi Sharma on Jul 21, 2017 06:04:28 pm
Market Research Company

We are living in the digital age wherein the levels of competition are skyrocketing in every sphere of business. Customers are getting smarter day by day; thanks to a plethora of information available at the click of a button. At such delicate times, it is of paramount importance for an organization to understand the needs of consumers in order to ensure its survival. The most logical way of doing this is by means of market research as ... Read more>>

Are Assumptions Crippling Your B2B Telemarketing?

Posted by Sakshi Sharma on Jul 18, 2017 05:48:36 pm
Are Assumptions Crippling Your B2_B Telemarketing

Assumptions are devious in nature. They aren’t just detrimental to the health of your relationships but are equally hazardous for your business as well. Businesses struggle with doing an adequate amount of sales even after the presence of competitive resources only to realize that the main issue isn’t with the resources but is present in their minds in the form of assumptions. How can someone yield positive results when they... Read more>>

An Insight into the BPO Industry

Posted by Prachi Ahluwalia on Jul 05, 2017 03:13:26 pm

Business Process Outsourcing or call center outsourcing is the contracting of non-core or non-primary business activities to third-party providers. Today, there are myriad BPO outsourcing companies that provide services like accounting, Human Resources (HR), payroll, and customer/call center relations. Many businesses are turning their heads towards this industry and leading their non-core market efficiently. Why are Businesses Headi... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with

GetIt Infomedia is a leading digital supermarket in India

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