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Go4customer Blog

Trusted Stratagems to Convert Disgruntled Customers into Brand Advocates

Posted by Ishtiyaq Nabi on Aug 31, 2017 05:22:10 pm
Unhappy-Customers

Once you have started trying your luck in business, you would realize that meeting customer expectation always, that too on all communication channels, is indeed a challenging task.  Even if you have taken every crucial and relevant action in order to delight your customers, then also you need to comprehend that there would be multiple occasions wherein your customers would not be so pleased with your efforts.  That’s wh... Read more>>

Significant Benefits of Ensuring Strategic Training Sessions for BPO Professionals

Posted by Ishtiyaq Nabi on Aug 29, 2017 04:39:45 pm
training sessions for BPO professionals

Industry leaders have outlined the significance of training employees strategically on various occasions.  Not only have they discussed how adept, all-inclusive training sessions can help you convert a professional into competent experts, but they have also elaborated upon how this can warrant top-tier workforce management.  Additionally, it is also a proven fact that strategic training sessions for employees (in any specific ... Read more>>

Five Fundamental Strategies to Reduce Customer Churn

Posted by Ishtiyaq Nabi on Aug 23, 2017 04:02:12 pm
customer care services tips

Every business firm is in quest of learning the art of retaining customers. Not only are they quite committed to rolling out attractive offers for their cherished customers, but they also strategize their new initiatives in the most customer-friendly manner. However, a harsh truth is lots of businesses, even the successful ones, are yet unable to retain the major chunk of their existing customers. So, why does this happen?  As per ... Read more>>

6 Empirical Tips for Successful Outbound Telemarketing Campaign

Posted by Ishtiyaq Nabi on Aug 10, 2017 03:42:18 pm

Let’s, first of all, acknowledge that telemarketing is a potential force to reckon with.  Not only does it allow you to penetrate deep in the markets you are eyeing, but also allows you to gather and organize crucial data (pertaining to customer expectations, market conditions, and decision influencers) in an enriching manner.  That’s why we have witnessed thousands of businesses embracing outbound telemarketing in... Read more>>

5 Reasons Why Businesses Prefer IT Outsourcing

Posted by Shiva Gaur on Aug 05, 2017 03:46:11 pm
Reasons-IT-Outsourcing

There are several major support functions in a business such as support, security, strategy and information technology, but, many small or mid-size businesses neglect them as a critical business component. The only reason behind that is its high cost and maintenance of IT department. The growing market of IT outsourcing, however, has filled the gap between the businesses and their undeveloped IT departments. Investing in an outsourci... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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