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Go4customer Blog

How can inbound call center agents enhance their performance?

Posted by Sukriti Saini on May 24, 2018 02:25:31 pm

For being a great customer support agent, let’s first try to think like a customer. What would you as a caller hate the most? Most probably, being put on hold or maybe even after then not getting a solution or answer to your problem. Another possibility could be that of not being given the deserved importance. All these reasons and many more don’t just aggravate and upset your customers but your business also. The compani... Read more>>

How Business Outsourcing Companies Benefit Your Business?

Posted by Sukriti Saini on May 23, 2018 05:06:03 pm
benefits of outsourcing

Out of all the business strategies that help a business in managing its core functions well, outsourcing is the most discussed and opted one. Still, some businesses are skeptical of doing it and unaware of its vitality. That is why in this blog, we discuss the advantages that you can avail by delegating some of the functions to business outsourcing companies. But prior to that, let’s have a look at what outsourcing and a BPO Fi... Read more>>

How A Live Answering Call Center Service Makes Your Business Grow?

Posted by Sukriti Saini on May 19, 2018 03:28:22 pm
Live Answering Service

If you are one of such businesses who have been in the industry for a few years or even are a newbie, you know that there is a lot of hustle and bustle involved, especially when your business is in its initial phase. Amidst all this hustle and bustle some businesses find the phones of their reception ringing quite often and some rarely. Well, here’s a good news! If the number is ringing every now and then, congratulations. This... Read more>>

Why Are Outbound Telemarketing Services Necessary?

Posted by Sukriti Saini on May 10, 2018 03:20:33 pm
outbound telemarketing services

The world today is overtaken by advertisements. Depending on one’s budget, it has become way easier for the companies to advertise themselves through radio, TV or the internet. Apart from that, there are e-mails, messages, also amongst the second most popular option for advertising. With so many ways to advertise and increase brand awareness amongst the public, it has become really easy for companies to neglect the significance... Read more>>

The provisions of Outbound Telemarketing Companies

Posted by Kajal Sharma on May 08, 2018 03:09:54 pm

You might often feel that waiting back for success to knock on your door is a wise step. But the fact is actually the exact opposite of it. If you want to achieve heights, you need to start making moves. You are expected to volunteer for walking that extra mile and experience a rapid boost in your progress rate. It is not always necessary that the customers would reach out to you on their own in search of the finest services. Over a per... Read more>>

Why you must outsource the lead generation services?

Posted by Sukriti Saini on May 03, 2018 05:01:31 pm

The battle in this ever growing software industry is endless. You actually need to decide whether you should mind your own business or actually get in the rat race to stay ahead of your peers and the new companies invading. The dilemma doesn’t end here. You and your team have to go through a tedious and repetitive sales process every single time you think of acquiring a new client for your business. Questions like- Will investi... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with

GetIt Infomedia is a leading digital supermarket in India

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