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Go4customer Blog

Best Tips for Outbound Call Centers to Handle Calls

Posted by Sukriti Saini on Jun 25, 2018 10:40:06 am
Outbound Call Center Services

Outbound call center services provider find the most basic part of their work the toughest. Wondering what is it? It’s making outbound calls. The call center agents don’t just need to act as a good sales person but also as a good friend. He is ought to have a perfect balance in his communication and listening skills. Nevertheless, while there are no tips and tricks to get away with that if you are a call center agent hand... Read more>>

How to End an Inbound Complaint Call?

Posted by Sukriti Saini on Jun 20, 2018 02:01:23 pm

The inbound call center services are quintessential for every business. Handling the inbound calls efficiently makes a world of difference. It helps the company in retaining the customers and marketing its product amongst their knowns. Mostly, customers call the customer support when they have some issue with the product or service of the company. The agents handling the calls on behalf of the company matter a lot. They can make or b... Read more>>

6 Best Practices for Email Support Services You Must Know

Posted by Sukriti Saini on Jun 15, 2018 04:36:52 pm

Probably, working in a contact center, writing ample of emails each day has made you quite lethargic and oblivion to the power of each email you send to the customers. The emails that you send on behalf of the company have a strong impact on the customer’s mind, which in turn, also impacts their behavior towards the company. Obviously, the customers send you emails to get a solution to their problem, however; not using the emai... Read more>>

Top 6 reasons to outsource chat support

Posted by Sukriti Saini on Jun 12, 2018 02:33:45 pm

The live chat support feature is increasingly making it to the “to do list” of the business owners. While some have already integrated this option on their website, some are yet to. The increased usage of this customer servicing feature is because of the increased presence of individuals on social media. The same rose the needs of the customers for quick assistance. Live chat allows the customers to chat with the agents i... Read more>>

How Can Call Center Services Help You Win Lost Customers?

Posted by Sukriti Saini on Jun 11, 2018 11:19:28 am

Every business wants to grow and reach the zenith of success as soon as possible. This urge makes the team of the company work assiduously towards one goal after the other. As soon as the one goal is accomplished, the other one comes up and the process continues like so. While the owners are dreaming of climbing the ladder to success one after the other, sometimes they see themselves descending. Even after improving the products or serv... Read more>>

How can outbound call centers improve their sale techniques?

Posted by Sukriti Saini on Jun 04, 2018 06:15:59 pm
services call center

It is becoming increasingly imperative for businesses, whether new or established, to reach out to the targets in order to add them to the customer base. However, this practice has become so common that customers now are tired of such calls and thus resort to disconnecting the call as soon as they hear the telemarketing agent speak. The customers are becoming more and more informed and thus it has become easy for them to understand w... Read more>>

An insight into Call Center Outsourcing

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BSNL Augmented Business Performances with Go4customer

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Getit infomedia optimized business performance with

GetIt Infomedia is a leading digital supermarket in India

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