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Go4customer Blog

Outsourcing 101: A Brief Guide

Posted by Shashvat on Oct 26, 2018 07:14:04 pm

A few years back, if you ask business owners about their expectation from outsourcing, they probably point out attributes like performance, seamless operation management, and cost-effectiveness.  Today, the notion of outsourcing has transformed altogether. With businesses of both public and private sector now looking to tango with ambiguous bottlenecks like dynamic customers’ expectations, economic volatility, and regulato... Read more>>

Why do Call Centers have high demand in the E-commerce Industry?

Posted by Rahul Garg on Oct 17, 2018 04:18:19 pm

In terms of profit, e-commerce companies have left the brick-and-mortar businesses far behind. This is so because most of the people prefer to place an order from their comfort zone. If industry reports are to be believed, the growth of e-commerce businesses would be doubled in the upcoming time. To experience the true success, brick-and-mortar companies are also trying to enter into the e-commerce industry, which makes the competiti... Read more>>

How can Top Call Center Outsourcing Companies ensure high CX Levels?

Posted by Rahul Garg on Oct 01, 2018 11:02:02 am
top call center outsourcing companies

To make the customer base stronger, business owners often approach top call center outsourcing companies of Australia, such as: Acquire BPO. BPO VA. Virtual HQ. Go4customer. Aegis Australia. BPO companies always put their best foot forward while providing an impeccable support service. As a result, this keeps the CSAT score high. But to elevate the CX levels, it is crucial to take care of every small factor like givin... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with

GetIt Infomedia is a leading digital supermarket in India

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