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Go4customer Blog

Why Chat Support Outsourcing is the loftiest Customer Service mechanism?

Posted by Shashvat on Nov 27, 2018 12:32:42 pm

Where there is business profit, there is a first-string customer experience. Outsourcing has become the primary weaponry for businesses to acquire long-term growth with sustainability. There is no other mantra for success. If you are wishing to make your business survive in the cut-throat competition, offering the best service experience to your customers is the only way. With advancements and the internet touching their peak, a majo... Read more>>

Comprehending the Veracious Nature of Outsourcing

Posted by Shashvat on Nov 20, 2018 12:03:56 pm

The industrial revolution was one of the transformational events in the history of mankind. Capitalism was fueled, and European & American businessmen begin to look at different ways to rise. After the industrial revolution, two world wars were the second most influential affair that ultimately sowed the seed for outsourcing. After World War II, many professionals of various fields returned to their homes and they had to be commissio... Read more>>

Top 4 Skills that are Vital to Give Better Customer Service Experience

Posted by Rahul Garg on Nov 17, 2018 11:28:45 am

In this customer-oriented era, it is extremely important for companies to offer incredible support services. This factor cannot be taken for granted because 79% of customers decide to stop doing business with a company after getting poor support service experience. In order to secure the business’s credibility, most of the organisations avail BPO services, which is really a smart move to cut unnecessary hassle. However, compani... Read more>>

Call Center Service Provider in India: Down the Line

Posted by Shashvat on Nov 10, 2018 11:03:33 pm

It’s been almost 2 decades and India is still, comprehensively leading the global outsourcing sector by possessing 66% of the call centers in the world. But, the party can be soon spoiled by other players who have lately turned a few business owners’ heads. The call centers in Philippines, Malaysia, China, etc have been quite efficient and effective in matching the business expectations of western companies. India, with a... Read more>>

The Criticality of Third Party Verification Services

Posted by Shashvat on Nov 06, 2018 11:44:48 am

For a business to flourish and prosper, preciseness and professionalism need to walk hand-in-hand. Whether it is handling your employees, right from the screening process or if it is assuring that your sales process is implemented without a glitch, a competent verification team is quintessential. Business owners do not have time to examine each & every piece of information that is embedded into your CRM or database. Neither can they spa... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with

GetIt Infomedia is a leading digital supermarket in India

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