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Go4customer Blog

Outsourcing Pros and Cons: Reading between the lines

Posted by Shashvat on Dec 27, 2018 10:35:25 am

The rise and fall of a business depend on not one but many factors. It takes a collective effort of smart and bad decisions to make or break a company respectively. As a business owner, you need to vision a bigger picture, forecast the road ahead, and weigh your available options before you take any decision for your company. Running a business is tiresome, risky, and sometimes quite an onerous task. However, there is no place for am... Read more>>

A Vista on Call Center Best Practices

Posted by Shashvat on Dec 20, 2018 02:08:15 pm
call center best practices

Customers have been riding the success wagon for businesses for more than a decade now. With digitalization ferociously tapping every possible medium for businesses, customers experience holds more significance than ever. As per research, customer experience will become the biggest game-changer for businesses by 2020, leaving price and product factors behind. So, as a business owner, you may have a brilliant product with an exce... Read more>>

Is Call Center Service Provider in India a good alternative for your Business?

Posted by Shashvat on Dec 18, 2018 04:02:35 pm

The decision to hand over your business task to an external entity is not an easy one. You require to match your business requirement with the BPO outsourcing companies’ portfolio, your budget with the charges imposed by the vendor, and other factors that would impact your firm’s performance. Outsourcing is the business strategy that not only helps your company’s growth but would also assist you to expand and explore t... Read more>>

A Complete Guide on Sans Pareil Customer Service Skills

Posted by Shashvat on Dec 13, 2018 10:50:25 am

The journey to success is full of bumps, uncertainties, bottlenecks, and challenges. Having a business and running a business are two different things. Customer service has emerged as the ultimate weapon to win the battle. Ironically, everyone knows about it, but only a few are able to harness its power. What’s your strategy? How do you define good customer service skills? There are no prizes to guess that customer service is t... Read more>>

What does great Customer Service mean to you?

Posted by Shashvat on Dec 07, 2018 05:02:22 pm

What is great customer service to you? Is it offering prompt resolutions to customers’ requirements? Or is it meeting your business objectives? Or maybe something else? Through this blog, we are going to unfold the real trait of customer service and why it holds such a significant place in the business world today! Billions of dollars are spent every year by the businesses across the globe and for what? To offer excellent custo... Read more>>

The Paramountcy of Personal Touch in Chat Support Service

Posted by Shashvat on Dec 04, 2018 11:08:28 am

In a world where several thousand businesses are hovering the internet, it is an onerous task to establish your company’s name separate from the crowd. Some do it by offering an ace-quality product line, while other firms take a much credible and lasting approach; making a prosperous relationship with the customers. While it sounds so good, engaging customers and sustaining a growing patron-base demand innovation, focus, and se... Read more>>

An insight into Call Center Outsourcing

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BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with

GetIt Infomedia is a leading digital supermarket in India

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