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Go4customer Blog

3 reasons why Outbound Call Centers are reliant on Automatic Dialer System

Posted by Rahul Garg on Jan 29, 2019 12:08:51 pm

In today’s hyper-competitive era, every business owner wants to ascend the throne of the market. For the same reason, companies of all sizes avail call center outsourcing services from recognized vendors. Generally, SMEs avail inbound call center services so that nothing can make a negative impact on the customer base. However, services from outbound call centers get availed so that business can grow with better pace. In short,... Read more>>

3 crucial KPIs that US Call Centers track for High Productivity

Posted by Rahul Garg on Jan 19, 2019 03:46:11 pm

At the present time, it is believed that the business can prosper if the customer service department is being handled appropriately. This is so because if customers are happy with the way that a company handles support requests, they are likely to remain to be the part of the brand. This simply means smooth business growth. With time, expectations regarding support service have increased more than ever. This is so because customers n... Read more>>

Why you should Outsource Help Desk and Phone Answering Services?

Posted by Shashvat on Jan 07, 2019 11:56:30 am

While running a business, who don’t want to maximize their profit while keeping a strict check on expenses? The entire purpose of doing business is to earn a handsome return. You may say that other aspects also matter but you cannot deny that the Paramountcy of monetary compensation is the real driver of every business. This is the reason that outsourcing is such a followed practice in today’s time. Big corporations and S... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with

GetIt Infomedia is a leading digital supermarket in India

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