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Go4customer Blog

3 Ways Inimitable Customer Service Unlocks New Sales-related Possibilities

Posted by Rahul Garg on Sep 26, 2019 03:27:22 pm
good-customer-service-increase-sales

To rule the business world, you must make a maximum profit at the end of the day, right? But the factor that ensures continuous sales growth is the quality of post-sales solutions. Of course, customers purchase products with the hope of not encountering any issue in the later stages, however, they know somewhere it’s not possible because some issues appear at some point in time. So, whenever customers find themselves up against ann... Read more>>

How to ameliorate Agent Retention Rate like Call Centers in India?

Posted by Rahul Garg on Sep 25, 2019 05:13:24 pm
customer-retention

For any company, customers are a fundamental part of the business because you will grow as long as you keep them happy and gratified with your brand. To make sure that customer needs are being catered perfectly, it is instrumental to keep frontline employees contented. You may already be acquainted with this old adage by Vaughn Aust, ‘Happy employees lead to happy customers, which leads to profits.’ By and large, companie... Read more>>

How to Offer Cross-Channel Customer Service

Posted by Admin on Sep 21, 2019 02:29:22 pm
Customer-Service

When you think about corporate customer service, platitudes are a dime a dozen. Every consumer has heard “the customer is always right,” and “customers first” more times than they can count, but it takes actions — not just words — to make those claims feel true.   Nothing can more quickly destroy a business relationship than a bad customer service experience. Some companies are almost unive... Read more>>

Don’t You Have Clarity On Call Center Outsourcing? Check out These Tips!

Posted by Rahul Garg on Sep 10, 2019 05:09:16 pm
call-center-outsourcing-services

For business owners, making a call on outsourcing call center functions is quite tough because trusting a third party company to handle customer calls could go either way. However, if you have joined forces with a specialized call center service provider, you can expect high customer satisfaction and positive WOM. In case businesses decide to handle customer calls on their own, there is likelihood core competencies may not get proper... Read more>>

Blunders to Avoid in Lead Generation Services

Posted by Prachi Priya on Sep 07, 2019 12:44:44 pm
Lead-Generation-Services

Every business knows the significance of leads and that it is the key to business success. Generating leads is crucial because it highlights the organic interest of people in your business service. Leads are prospects that showed curiosity in your business service and by generating leads, the business has the access to reach to the designated audience through the medium on online content, social media, websites, etc. These leads a... Read more>>

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive...

BSNL Augmented Business Performances with Go4customer

Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...

Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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