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Business Process Outsourcing Services

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What is Business Process Outsourcing?

Business Process Outsourcing (BPO) is the allocation of one or more business processes to a third-party service provider, who possesses, governs, and manages the selected processes based on well-defined and quantifiable performance metrics. The best BPO companies offerings are classified into two major groups: horizontal offerings (these can be leveraged across explicit industries) and vertical offerings (these require explicit industry vertical process expertise).

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