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India, the nation with an area of 32,87,263 sq. km, ranging from snow-capped mountains in Jammu & Kashmir to the shores of Tamil Nadu. India is considered as a land of Gods, gifted with abundant scenic beauty is attracting the exemplary mass of the globe by further connecting the dots for Tourism. In order to facilitate the mobile mass with best curated services, the Government of India is accepting the offerings of online reputation... Read more>>
Chatbots: Mechanize your Business and Customer Service Experiencing disruptions in customer handling? Endless queries, but no solutions? Well, the panacea for excellent business links between businesses and customers is Chatbots. What is a Chatbot? A Chatbot is an Artificial Intelligence based software used for conducting a conversation between two or more parties via text and audio in the desired language through the w... Read more>>
In this modern era, the key to securing seamless business growth is ‘Strong online presence.’ This is so because netizens usually pay a visit to those websites that are ranking from the 1st page of search results to the 3rd one (maximum). We aren’t revealing any surprising news by saying that Google is the first choice of netizens as compared to other search engines. To get better rankings on Google’... Read more>>
Answering repetitive customer calls is very annoying and nobody wants to listen to repetitive queries simultaneously. However, these calls play a significant role in running a business. Customer calls when answered on time with adequate explanations build business brand image, strengthens the customers’ trust in the business service, and therefore is of great importance. Every organization knows the significance of maintaining ... Read more>>
For businesses, call center operations have always been critical as they are related to two major objectives — ‘Customer Base Expansion’ and ‘Sales Growth.’ But the catch is running both outbound and inbound call centers are extremely tough as you have to bring required resources at disposal and possess pertinent experience. In case you are shy any one of these, you are likely to encounter hassle in the lat... Read more>>
To rule the business world, you must make a maximum profit at the end of the day, right? But the factor that ensures continuous sales growth is the quality of post-sales solutions. Of course, customers purchase products with the hope of not encountering any issue in the later stages, however, they know somewhere it’s not possible because some issues appear at some point in time. So, whenever customers find themselves up against... Read more>>
 An insight into Call Center OutsourcingGlobal enterprises strive to attain service excellence so that they can stay ahead in a competitive... |
Bharat Sanchar Nigam Limited (BSNL) started its operation and installed...
GetIt Infomedia is a leading digital supermarket in India
Telemarketing Services
India's influence in the international call center industry
