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The advent of technology in each sphere of business is leaping in the forward direction with the latest set of profound technologies and tools. The industries indulge in software development, and mobile development services are seen stepping into customer support outsourcing. But visualizing the challenges and changes, organizations residing under the domain of BFSI have started to safeguard their solutions and their applications.... Read more>>
Good brands always excel at customer service. If you have a favorite brand, you don't just love them for their products and services, but it is because of the unbelievable offers you receive, the high-quality services you adore, and the fact that they simply excel in customer service. For customers, the quality and price don't hold that much meaning, but the relationship they built with the brands does. And, this is wha... Read more>>
The call center is meant to connect the customer with the brand in no time with the purpose to offer satisfactory solutions to their raised query over the preferred channel of communication i,e; phone call, email, chatbots, and many others. Today, we live in a technology expedition world, where one can observe constant changes and demands for implementations. To bridge this unvalued gap between brand and end-user, the organization... Read more>>
Business process services have been around for centuries, but it is only now that companies and organizations are realizing their true potential. BPO services can empower the overworked and under-resourced companies, help them cut costs, and add value to the existing services. Just like all the other domains and institutions, financial houses hire companies providing business process services to streamline their products and services... Read more>>
Today’s global economic crisis has created unbelievable challenges for businesses around the world. Companies and business leaders are struggling to stay afloat and survive through these uncertain times. The only safe harbor companies can confidently land on is their customer pool. This is particularly the largest income item for businesses. Customers, therefore, can help you pass through this storm. With the rapidly trimming w... Read more>>
Outsourcing is not new to the business industry and most companies consider outsourcing because handling multiple functions in-house is hassling for them. Since healthcare firms handle multiple tasks all day, which is why outsourcing to experts is healthier than in-house hiring and training. Since in-house service handling is time taking and is expensive, which is why it demands huge capital investment. Thus, outsourcing is considered b... Read more>>
 An insight into Call Center OutsourcingGlobal enterprises strive to attain service excellence so that they can stay ahead in a competitive... |
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Telemarketing Services
India's influence in the international call center industry
