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Recruit customer service specialists for your project that understand your industry and speak just like you. We keep your clients pleased 24 hours a day, seven days a week by mimicking your top-performing in-house team.

Customer service using WhatsApp

Customer help via Whatsapp is only one of the many excellent customer support options provided by Go4customer. This customer care site, which is the most accessible approach to receive rapid replies, can provide trustworthy and excellent solutions to a wide range of difficulties. For example, if a user needs to exchange questions and solve problems with Go4customer customers, they may do so using this site. Furthermore, the same help facility is used to assist consumers with their security issues.

Utilizing Whatsapp Messenger to Interacting with Customers

It is incredibly simple to provide customer service using Whatsapp. To get Go4customer’s help, all one has to do is visit the company's official internet page. Once there, look for the WhatsApp chat application option. Once this option is accessible, a free chat session may be used to learn how to log into the Go4customer WhatsApp chat groups.

Sessions of Conversation

Signing up for the chat sessions is quite straightforward. To utilize the chat interface, just enter all of the required information, including the user's name and email address. These details can be utilized in the future to acquire quick customer service via Whatsapp chat. The entire procedure is quite straightforward and convenient, and anyone may do it, even if they are not a Go4customer employee. It is not necessary to register an account in order to use the WhatsApp chat features.

What are the benefits of using WhatsApp for customer service?
When it comes to customer service, communication through WhatsApp has several advantages. Here are a few reasons why WhatsApp should be part of your social media customer care strategy.

WhatsApp is a popular messaging app that has a large user base.
WhatsApp is a messaging app that can be downloaded to mobile phones. It's cost-effective, and most clients can be contacted at any time using their cell phones. As a result, it's the ideal way to communicate with your clients. The fact that the number of users has exploded in recent years is understandable. Over ten million individuals use WhatsApp.

Direct messaging is more personal, quicker, and more private than email.
Younger clients, as well as those who are less social media savvy, would most likely opt to send a message over WhatsApp (or Facebook Messenger) rather than phoning or emailing. It takes considerably less time.
It's also worth noting that WhatsApp communications are private and confidential. Customers may now ask personal and sensitive inquiries without the risk of their responses being published on the internet. Plus, your business's bad comments and concerns aren't available to the public.

WhatsApp gives you a leg up on the competition.
You may utilize WhatsApp to directly and personally help potential consumers throughout purchasing selections in addition to replying to inquiries, complaints, or comments. You improve the probability that potential purchasers will select you above the competition by doing so. To illustrate the functioning of your items, you may use videos, audio snippets, and images in your message. Furthermore, the number of businesses that use WhatsApp is still rather small. You get an advantage over the competition by being one of the first to provide WhatsApp.

It's the ideal complement to your social media platforms.
WhatsApp is a crucial channel for your business, especially when used in conjunction with other social media platforms. You could, for example, initiate a campaign on other platforms and then use WhatsApp to follow up with only your most valuable clients.
WhatsApp is a low-cost, customized communication platform that can help you reach clients all over the world. Customers are more engaged when WhatsApp is included in your customer care plan. It can also match the demands of a market that is becoming more discerning.

Why should you choose Go4customer?

Customer Service through Inbound

The incoming requests from your consumers will be handled by our customer service representatives. We will supply all of the information your consumers require about your organization, product, or service, as well as the perks and discounts you provide. We'll take care of your pre-sale, inbound sales and order taking, and order processing when you outsource customer support services to us.

Customer service that comes to you

Your customer will be contacted by one of our customer service representatives on your behalf. The customer will speak with a real person rather than a computer. Create a trusting relationship with your consumers.

Support for technical issues and the help desk

Go4customer delivers first-, second-and third-line outsourced technical assistance that is tailored to your specific requirements. Our knowledgeable remote technical support professionals deal with businesses of all sizes and in a variety of sectors.

Support for technical issues and the help desk

We provide continuing support to help you establish a long-term relationship with your consumers. We will empower your consumers with long-term success with your product or service if you outsource your customer support.

Dispute Resolution

We will assist you in achieving the following objectives as part of the complaint handling process:

Customer satisfaction: We'll work to decrease customer unhappiness and, ideally, to increase customer loyalty.

When consumer input reaches the appropriate departments, we will work with you to enhance the product or service.


Next-gen Call Center Outsourcing at your disposal

We make call center outsourcing a viable choice for businesses to achieve growth. We deliver best call center services by maintaining high training standards, integrating AI and data driven technology and offering 360° customer support. With us, you invest in customer relations built on trust and exceptional experience.