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We provide all of our answering service clients with a toll-free phone number that they may use in conjunction with their accounts. This is often an 866 or 877 number. However, if you want a genuine 800 number, we can give one for a modest price.

Provide your company with a competitive advantage by utilizing an 800 answering service.

If you operate a business, you know how important it is to provide good customer service. You want to be available to your consumers as often and as promptly as possible, whether they have a complaint or a question. You, like the majority of individuals, may not always be accessible to take calls or receive messages from clients and consumers. This is why having an 800 answering service is so important to your business's success.

With a toll-free answering service, you'll be able to receive incoming calls at any time of day or night, ensuring that your messages get on time and that consumers don't have to remember to call back when you're available. Customers will not be charged for long-distance calls because our 800 number answering service is toll-free. In addition, clients can leave a lengthy note on an 800 voicemail line, which you can access at any time.

What are 800 Phone Answering Services, and how do they work?

An 800 number is a toll-free number where the caller is not charged by the telephone operator. Instead, the party receiving the call pays the telephone operator for the call.

The fees are generally determined by criteria such as the volume of usage and the cost of the trunk lines. There might also be a monthly service fee to pay. Large and small businesses alike frequently utilize 800 numbers. Area codes like 800, 888, 855, 866, 844, 877, 833, and 822 are often used.

Benefits of using a live answer service on your 800 number

When customers contact to enquire about your products and services, live operators offer a professional first impression. A live person's cheerful, caring attitude boosts caller satisfaction and, as a result, the probability that the caller will complete a commercial transaction with you. In summary, live operators may help your company improve sales and profits.

Our live operators can answer your 800 number calls and provide a variety of services, including:

  • Answer your phone calls with your firm name as well as a specific branding or marketing message
  • Use a script you've given to answer product or service queries.
  • Over the phone, take orders and finalize transactions.
  • After the initial transaction has been accomplished and the credit card information has been recorded, upsell or cross-sell further products to the caller.
  • Make appointments for your company.
  • Calls should be directed to your salespeople.>

Features of an 800 number answering service

Virtual receptionists available 24/7

Your toll-free 1-800 number will be answered by friendly, professional receptionists 24 hours a day, 7 days a week. Make it simple for your incoming callers to acquire the information they want from your company at any time.

Bilingual

Give your Spanish-speaking callers the assistance they require in the language they choose. For your business, we provide multilingual receptionists that are fluent in both English and Spanish.

Scheduling appointments

When consumers contact your toll-free business number, you may fill your calendar with fresh appointments.

Chat on the internet

With our free online chat widget code to place on your site, you may extend your customer care channels beyond the phone. You may use your plan minutes to have us answer conversations on your behalf.

Call routing and transfer

Your 800 number live answering account's call flow rules are specified by you. To save you time and improve the customer experience, we route calls to the appropriate person or department.

Management of orders

Give your eCommerce customers a simple 800 number to call if they get stuck before checking out to increase average order value and minimize abandoned shopping carts.

Taking care of urgent phone calls

With custom criteria for your urgent calls, you can ensure that your most essential customer support calls are routed to the correct person at the right time.

Web access for clients

With our online portal, you may access your Go4customer account from anywhere. On the fly, check call data, update your script, or pay your payment.

FAQ’s

Next-gen Call Center Outsourcing at your disposal

We make call center outsourcing a viable choice for businesses to achieve growth. We deliver best call center services by maintaining high training standards, integrating AI and data driven technology and offering 360° customer support. With us, you invest in customer relations built on trust and exceptional experience.