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Unveil the Insights Swathed in your Data!

Go4customer research and analytics services: Connect the dots to reveal the bigger picture hidden in your data

Fortify your business with stupendous insights from our top-end solutions

Top-of-the-Line Research & Analytics Quality

Unleash the Power of Data with Go4customer

In today’s hyper-connected digital universe, businesses, consumers and devices have turned into data factories, churning out reams of unmanageable data every minute with call center services and its subsidiaries. The number of internet users has skyrocketed in recent times - a whopping increase of over 83% in just five years!

In fact, the following happens on the internet every minute:

  • Over 3.5 billion searches are conducted on Google
  • Over 100 million messages are sent through SMS and in-app messages
  • 300 hours of video get uploaded on the YouTube
  • More than 187 million E-mails are sent and tons of enquiries are sorted with AI-based applications such as Chatbot

Enveloped within this data trove are staggering insights that can trigger explosive growth and catapult businesses to inconceivable heights. In the absence of a mentor guiding their path, enterprises may fail to cash in on the potential of this data - and that’s where we pitch in with our research experts and call center outsourcing services.

As an esteemed research and analytics company, we offer a holistic range of research and analytics services including market research, data analytics, business intelligence and quality assurance. Our profound sectoral experience has enabled numerous Fortune 500s, government agencies and promising start-ups access strategic data-driven insights and steer their business to sustainable growth.

What makes us unique is our rich and variegated expertise, encompassing conventional areas like data visualization advanced analytics and call center services to avant-garde technologies such as machine learning and artificial intelligence-based chatbot.

We help enterprises unearth new possibilities by dredging up hidden patterns, insights and correlations. We examine heaps of structured, semi-structured and unstructured data gleaned from online and offline sources to discover interdependencies that metamorphose into prodigious business insights.

Our market research services help businesses devise a comprehensive market strategy through an exhaustive understanding of their target audience and the marketplace. We leverage a myriad of qualitative and quantitative research methodologies in both primary and secondary spaces to gather in-depth market intelligence. Our research tools let you ferret out the factors that drive consumer behaviour, bestowing on you the much sought- after “competitive edge”.

We deploy a range of contemporary tools and technologies along with our call center outsourcing such as CAWI, CATI, face-to-face interviews and focused group discussions for 360-degree analysis of the marketplace. Capable of reading between the lines, our research pundits are adept at turning even the most abstruse data into intelligible findings and highlighting the same using the latest visualization techniques.

We offer premium data analytics services in an array of business verticals including business analytics, customer analytics, marketing analytics and supply chain analytics.

Business Analytics

Establishments across the planet are under tremendous pressure to acquire new business, optimize the cost of operations and enhance market share in order to deliver sustainable long-term profits.

Our business analytics solutions address such concerns by offering actionable insights in real-time and help in both strategic and tactical decision-making. We thoroughly analyze the past data to predict future results and also prescribe the best possible course of action.

Customer Analytics

Decision-makers often fail to grasp the needs of their customers fully; this results in a high attrition rate and diminishing market share. Our modernistic solutions help enterprises gain a precise understanding of their customer base including their ever-changing demands and expectations, eventually leading to enhanced customer acquisition, retention, loyalty and lifetime value. We help enterprises devise an integrated customer strategy to take customer experience to an altogether different level.

Marketing Analytics

With the advent of high-speed internet and social media, the roles of marketing personnel have undergone a monumental change. Today’s fickle market dynamics mandates marketing managers to be more agile and responsive. Our modernistic solutions help organizations leverage historical, real-time and user-generated social media data to design strategies that optimize their marketing efforts and augment ROI.

Supply Chain Analytics

Wider geographic coverage, curtailed product life cycle, enhanced customer service levels, demand-supply volatility and complex supplier landscapes have put enormous pressure on the supply chain network. Complexities in the supply chain have driven enterprises to trim operational costs and build efficient networks.

Our supply chain solutions help enterprises monitor supply chain metrics in real-time, forecast demand to optimize inventory levels, minimize response time to augment customer service and streamline distribution networks to build an agile supply chain network and bring down operational costs.

An experienced entity in the research and analytics space, we identify your pain areas and offer bespoke solutions that address them. Our new-age solutions let you discover new sources of revenue to reinforce long-term growth.

Exceptional Customer Impressions

In today’s ruthlessly competitive marketplace, establishing a brand name and achieving sustainable growth can be a challenge. With our unparalleled expertise in online reputation management for research, re-defined online structure and analytics, we equip decision-makers with solutions that foster innovation and agility. We capitalize on our unsurpassed adroitness and up-to-the-minute technology to offer what you call ‘the best fit’ solution.

Our solutions extract maximum value from your data to help you make well-informed decisions!

Key Differentiators

Profound Sectorial Expertise

Actionable Insights for Strategic Decision-Making

In-depth Customer Analysis for Building Integrated Strategy

Comprehensive Range of Tools for Incisive Market Intelligence

Why Us?

We equip you with a holistic range of cutting-edge tools and technologies that let you access staggering insights keeping you ahead of the competition. By helping you analyze hidden trends, patterns and interdependencies, we let you unearth new possibilities.

Commitment to Excellence That Sets Go4customer Apart

  • Real-Time Analytics

  • Deep Sectoral Expertise

  • Cost Savings

  • Agile Solutions

  • Global Presence

  • Round-the-Clock Support

How Go4customer Research and Analytics Services X-formed Businesses

Next-gen Call Center Outsourcing at your disposal

We make call center outsourcing a viable choice for businesses to achieve growth. We deliver best call center services by maintaining high training standards, integrating AI and data driven technology and offering 360° customer support. With us, you invest in customer relations built on trust and exceptional experience.