Toll Free Services

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Achieve Round-the-Clock Accessibility with Toll Free Number Services

Offer your customers a convenient and inexpensive channel of communication by going for 1800 toll free numbers. When you have toll free services, your customers dial your business line and you are the one who pays the charges and not your customer. Apart from increasing customers’ satisfaction, this also creates appropriate impression, enabling potential clients to approach you conveniently. The simple and memorable numeric sequences quickly increase the specific brand association and generates more leads with less effort.

Toll free numbers enable the availability of improving customer service by transference of the phone number to individual numbers in case of your absence from the workplace, among other options. Besides that, businesses can also expand or relocate without the need to apply for new phone numbers, which helps in maintaining its visibility across the country. The usage of the toll free services through the cloud eliminates the challenge of scalability of the communication channel. Most advantageous for the small and medium-sized companies, toll free services do not require additional hardware to be purchased while offering additional possibilities to increase organizational effectiveness. What completes the use of IVR is integrating your toll free number to the option; it increases your ability to handle large volumes of calls greatly enhancing the efficiency of your business.

100%Free Customer Calls Nationwide
75%Faster Lead Conversion Rates
50%Cost Savings on Communication
24/7Connectivity with Call Forwarding

Endorsed by Top Industry Leaders

Enhancing Customer Satisfaction through Certification Excellence

Elevating customer satisfaction with premier certification expertise for our call center services, leading the way to exceptional service quality and client contentment.

Connect with Clienteles at Zero Cost

India's toll-free number is designated by the prefix 1800; this means that customers are able to contact businesses by telephone without being charged a fee. The communication channel is easy and even free for the customer since the business is responsible for all the call costs: incoming and outgoing.

Any mobile or landline number shared by Go4customer Toll free number not only offer your valuable consumers a toll free way to reach you but also let you take calls from anywhere. With our tailor made call forwarding options you can forward calls to any phone line, around the world and even create a chain of reroutes in case you do not want an important call to be missed. Here is a list of functionalities available through our toll free numbers; voicemail to email, fax to email, IVR, customized greetings, time and day based scheduling for calls, call routing and real time reports. These sophisticated call management facilities enable you to choose and define the type of toll-free number that you really require for the efficient operation of your business and guarantee the effective organization of the communication process.

Provide your customers with a 24/7 business helpline so that they can contact you whenever they wish.
Offer faster customer assistance by means of toll-free calls, and free integration with IVR menu that will help you better assist your clientele.
Handle numerous calls at the same time because of smart call queue management, thus cutting the time that customers spend on hold.
Enhance brand awareness and gain customer’s trust by putting branded welcome messages that match your company’s logo.
Get increased productivity through linking many agents to the same toll-free number and transferring business calls to their mobiles.

How to Get a Toll Free Number in India?

To avail a toll free number in India, all you need to do is associate with Go4customer for it is very easy and brings more efficiency to your business communication system. Here are easy steps that will allow your customers to easily get in touch with you without incurring any fee and hence, save your cash.

Step 1: Sign up for a free trial

The first one is to register the telephone number with Go4customer’s toll free service. You will get a personal account manager to contact you and know your precise needs.

Step 2: Set up your calls dashboard

Your account manager will help in configuring your calls dashboard and designating call flows depending on the needs of the business agents.

Step 3: Experience robust cloud telephony service

Use Go4customer which offers a wide range of cloud telephony to offer a smooth and efficient calling service. You can get services like IVR, call recording, CRM, call tracking, analytics and many more.

Advanced Call Routing Solutions with Go4customer

Revolutionize your customer support with Go4customer’s intelligent call distribution and related services. Here at Go4customer, variety in routing guarantees that every call is managed in the best manner possible, with precise consideration of your business. Find out the advantages of region based, time based, load based and a combination of the three methods to manage your calls and retain customers.

Region-Based Routing

Cater the caller with appropriate solutions according to the area code of the origin of the call. Differently route the calls to provide considerable regional handling and enhanced clients' satisfaction.

Time-Based Routing

Equip audiences regarding ways of managing call distribution effectively, that is, routing calls based on the time of the dial. Availability of a different routing logic by days of the week or holidays and guaranteeing the provision of services at any time.

Load-Based Routing

Some of the objectives include handling call traffic in multiple different areas. This aids in establishing cost-efficient call center and manpower options that will prevent hitches during the busy working periods.

Combination-Based Routing

Apply one routing method on each route and switch between both of them in distinct parts of the application. This enables you to come up with particular call management techniques since you can incorporate various call routing as well as circulation rationales to achieve optimum end results.

Who Can Use Toll Free Services?

Implemented and utilized across industries and fields, toll free numbers provide flexible value in addressing people’s needs. Learn how various industries can benefit from toll free numbers in the area of access, work productivity, and responsiveness. It is quite revealing to note that from healthcare provision to entertainment, these applications offer a rich insight into the perspective of toll-free numbers in current business operations.

Healthcare

Facilitate appointment bookings and provide emergency services like ambulance dispatch with ease.
Financial Institutions

Promote the latest offers and investment plans while making customer support more accessible.
Educational

Enable parents to track application statuses, learn about various programs, and access important information effortlessly.
NGO

Utilize toll-free numbers to conduct educational courses and gather support for your cause.
Entertainment

Collect votes for contests and enhance engagement for your show.
E-Commerce

Enhance customer service by assisting with order tracking, product inquiries, and returns, ensuring a smooth shopping experience.

Benefits of Outsourcing Toll Free Services

Enhance your business communication and customer experience with Go4customer's toll free number services. Offering a range of features, our toll-free numbers not only make it easy for customers to reach you at no cost but also provide advanced call management capabilities. From building a stronger brand identity to improving customer satisfaction and tracking marketing ROI, our solutions are designed to support your business growth and efficiency.

Better Brand Identity

A toll-free phone number is easy for customers to remember and associate with your brand. Providing 24/7 customer service through a toll-free number ensures your brand is perceived as caring and customer-centric. This constant availability helps build a stronger connection with your customers, enhancing their trust and loyalty towards your business.

Enhanced Customer Experience

With an 1800 business toll free number, customers can call you for free, improving their experience. Utilize smart IVR systems to streamline the process and provide efficient customer service. This convenience encourages customers to stay with your business long-term, ensuring higher satisfaction and loyalty.

Measurable Marketing

Track your marketing ROI effectively using an 1800 toll free number. By featuring these numbers in print and online ads, you can analyze your marketing spending by tracking every call that lands on that number. This measurable approach helps optimize your marketing strategies and budget, leading to better decision making and improved results.

Features & Add-Ons with Our Toll Free Services

Go4customer offers these comprehensive and complementary add-ons with toll free services to enhance your business communication, ensuring efficient, reliable, and professional customer interactions.

Call Monitoring DashboardMonitor your calls effectively with our real-time call monitoring dashboard, providing instant insights into active, on-hold, and disconnected calls to enhance operational efficiency.
IVR IntegrationHandle high volumes of incoming calls seamlessly with our IVR system, which includes an auto-receptionist and self-help features, ensuring optimal customer service.
Wide Range of NumbersSelect the perfect toll-free number for your brand from our extensive range of premium numbers, designed to enhance your marketing efforts and customer reach.
Call Management SolutionsUtilize our all-in-one call management solution to access call recording, forwarding, routing, and other crucial features, streamlining your business communication processes.
Real-time SMS AlertsStay updated on customer interactions with real-time SMS alerts, notifying you instantly of every call missed by your agents, ensuring no call goes unnoticed.
Agent Performance ReportsSupervise and enhance agent productivity with comprehensive tracking reports, offering a detailed view of performance metrics to ensure high-quality customer service and efficiency.

Standard Routing: Default call distribution to multiple terminating numbers ensures efficient handling of incoming calls, reducing wait times and improving customer satisfaction.
Intelligent Routing: Utilize three advanced call routing and three distribution logics, offering over twelve different configuration options. This flexibility allows you to customize call management to suit your business needs.
Black/White Listing: Control call access to your Toll-Free Number based on the caller's region of origin (Telecom circle). This feature lets you allow or disallow calls, ensuring that only desired regions can reach your business.
Vanity Number: Select a special, easy-to-remember number that best fits your business. Enhance brand recall and make it simpler for customers to contact you.
Call Barring: Easily block unwanted numbers from accessing your Toll-Free Number. This feature helps maintain the quality of customer interactions by preventing spam and nuisance calls.
Digital Self-Care: Manage your routing preferences and service lifecycle seamlessly through our online portal. Enjoy real-time configurations and adjustments, giving you complete control over your communication channels.
24x7 Assisted Care: Benefit from round-the-clock customer support. Our team is always ready to address your needs and ensure your communication system runs smoothly.

Why Go4customer for Toll Free Calling Outsourcing?

Go4customer provides clients with the highest quality of toll free calling outsourcing services to improve your business. Some of the provided services include: Progressive call distribution, real time business Intelligence, and Reporting System, meaning that no call from the customers is unanswered. To summarize, we have IVR integration, smart call queue, and 24/7 customer support to give you an easy-to-use and effective communication line for your enterprise. A cloud solution facilitates easy scalability and enables the integration of the customer support and customer sales platforms. Further to this, the toll free numbers we give to the clients are easier to remember hence increasing brand recall and customer interaction. Select Go4customer to advance the levels of customer satisfaction, effectiveness in your call handling, and company progression with proven and high-quality toll free calling services.

Maximum Uptime

Take advantage of maximum up-time guarantee, that will make sure that your customers will be able to get to you at any one time.

Per Second Billing

Satisfy your budget needs with short per-second billing, thus only be charged the time of call that you made, neither a second extra.

Intelligent Call Routing

Implement complex algorithms in the system to handle the call routing properly saving time and increasing the clients' satisfaction.

Real-Time Monitoring

Providing real-time surveillance of calls through our highly efficient dashboard, this enables organisations to respond to large volumes of calls as they occur.

Custom IVR Solutions

Customised IVR menu to elevate customer relationships, offers efficient automation but is specific to the purpose of the business.

Scalable Technology

Easily scale your operations with our cloud-based solutions, allowing seamless integration and expansion as your business grows.

Next-Gen BPO Services: Transforming Call Center Operations in India

Discover top-tier BPO services at Go4customer, where we reshape call center outsourcing to fuel your business expansion. Our call center in India mixes high-tech AI with the insights from data to make sure all of our training is top-notch and to offer broad 360° customer support and call center services. Join us and build customer relationships grounded in trust and top-class service experiences.

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Toll Free Services

Achieve Round-the-Clock Accessibility with Toll Free Number Services

Endorsed by Top Industry Leaders

Enhancing Customer Satisfaction through Certification Excellence

Connect with Clienteles at Zero Cost

Boost Customer Engagement and Drive Growth - Get Your Toll-Free Number with Go4customer Today!