What is Key Performance Indicator?

Key performance Indicator (KPI) which the centre used in call center to measure against which the centre, the teams and the agents must perform. KPI helps management team to evaluate an agent’s performance or team’s performance.

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What is Key Performance Indicator?

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What is Key Performance Indicator?

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Resource Library

An insight into Call Center Outsourcing

BSNL Augmented Business Performances with Go4customer

Getit infomedia optimized business performance with Go4customer.com

Blogs

How Evolution of Artificial Intelligence Has Influenced Cinematic World?

7 compelling reasons why your business needs Online Reputation Management

Our Esteemed Clientele

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Go4customer