What is Key Performance Indicator?

Key performance Indicator (KPI) which the centre used in call center to measure against which the centre, the teams and the agents must perform. KPI helps management team to evaluate an agent’s performance or team’s performance.

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What is Key Performance Indicator?

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What is Key Performance Indicator?

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Resource Library

An insight into Call Center Outsourcing

BSNL Augmented Business Performances with Go4customer

Getit infomedia optimized business performance with Go4customer.com

Blogs

How Phone Answering Services is Helping Everyone During Covid-19 Pandemic?

The Top 10 Call Center Metrics Everyone Should Know!

Our Esteemed Clientele

Grow with
Go4customer