What is Longest Available Agent?

A longest available agent is a one who has been waiting for a long to receive a call or just sitting idle for the longest time. Now becomes a next available agent in the queue to receive a call.

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How Back Office Services Can Reduce Costs and Increase Productivity?

<p>BPO is a strategic concept where an organization subcontracts functions that are peripheral to its core activities to third-party service providers. In the case of call centers, BPO i....

Call Center Outsourcing: A Strategic Approach to Business Efficiency

<p>Operational efficiency and customer service have been paramount for most modern companies, with almost hurricane-like speeds. Among the strong strategies to achieve such goals is the ....

What is Longest Available Agent?

Resource Library

An insight into Call Center Outsourcing

BSNL Augmented Business Performances with Go4customer

Getit infomedia optimized business performance with Go4customer.com

Blogs

How Back Office Services Can Reduce Costs and Increase Productivity?

Call Center Outsourcing: A Strategic Approach to Business Efficiency

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Call Center in India Advantages

Next-gen Call Center Outsourcing at your disposal

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What is Longest Available Agent?

Related Questions

Resource Library

An insight into Call Center Outsourcing

BSNL Augmented Business Performances with Go4customer

Getit infomedia optimized business performance with Go4customer.com

Blogs

How Back Office Services Can Reduce Costs and Increase Productivity?

Call Center Outsourcing: A Strategic Approach to Business Efficiency

Our Esteemed Clientele

Call Center in India Advantages

Next-gen Call Center Outsourcing at your disposal

Grow with
Go4customer