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Glossary

What is Six Sigma?

Six sigma refers to a set of management tools and techniques that enhances the business by minimizing the likelihood of error. Additionally, it is a data-driven approach. Also, six sigma eliminates defects by using statistical methodologies.

Key Principles of Six Sigma

The main aim of the six sigma concept is to deliver better goods and services for the business transformation. And, these business transformations provide optimal customer satisfaction


Well, here we mention five key principles of six sigma. So, let’s have a look at them!

1. Pay Attention to the Customer:

It is completely based on the most popular brief i.e., "the customer is king." Besides, the primary goal is to maximize the benefit to the consumer. A business must first comprehend its customers, their needs, and what drives sales and loyalty. Additionally, this involves the creation of a quality standard based on consumer or market requirements.

2. Measure the Value Stream to Determine Your Issue:

Map the steps of a certain process to discover waste zones. Moreover, collect data to determine the precise issue that needs to be addressed or adjusted. Additionally, specify the data to be acquired, the purpose for the data collection, and the expected insights, ensure measurement accuracy, and apply a consistent data gathering approach. 


Determine if the data is aiding in the attainment of the goals, whether it needs to be enhanced, or whether additional information is required. Identify the problem. So that, you will get the root of a problem, and then ask questions.

3. Getting Rid of Waste:

Once the problem has been identified, make changes to the process to eliminate variation and hence issues. Also, remove any process steps that do not add value to the customer. If the value stream fails to reveal the cause of the problem, technologies are used to spot outliers and difficulty spots.


Additionally, streamline activities to achieve quality control and efficiency. Finally, deleting the aforementioned waste eliminates process bottlenecks.

4. Keep Rolling the Ball:

Include all interested parties. Moreover, adopt a problem-solving strategy in which your team participates and collaborates on their various skills.


Six Sigma processes may have a big impact on a company, therefore everyone in the team has to understand the concepts and methodologies. As a result, specialized expertise and training are required to reduce the risk of project or re-design failures and to ensure optimal process performance.

5. Ensure a Flexible and Responsive Ecosystem:

Six Sigma is all about change and transformation in the workplace. When a defective or inefficient process is abolished, work practices and employee attitudes must change. A strong culture of adaptation and openness to changes in procedures can help guarantee that a project is completed smoothly. 


Furthermore, people and departments involved should be able to adapt to change quickly and smoothly, thus processes should be designed accordingly. Finally, a company that monitors data and evaluates the bottom line on a frequent basis, making adjustments as needed, may gain a competitive edge.

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