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Glossary

What is Telemarketing?

Telemarketing is a tool of direct marketing in which a salesperson calls prospective customers to inform them about their organization products and services. Through telemarketing calls, a salesperson urges prospective customers to buy its products or services.

Telemarketing is one of the oldest forms of direct marketing that emerged soon after the telecom boom in the west. In the past few years, the growth of internet has made it into a billion dollar industry. The call-center industry is largely all about telemarketing.

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An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

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BSNL Augmented Business Performances with Go4customer

TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.

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Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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Blogs

Insightful Business Plan for Outbound or Inbound Call Center Services

<p>Before diving into any business, we always need to construct a perfect plan of action. Similarly, before getting started with a call center business, you must have a nice plan that co....

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Call Center Services in India - A Prudent Business Solution

<p>The core essentials of running a customer-centric business are customer satisfaction, impeccable sales and marketing strategies, and robust customer-handling software. Basically, all ....

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