submit query
Loader

Please fill with your details

  • refresh
Glossary

What is Zip Tone?

A zip tone is an alert tone used to make agents aware of the automatic call distribution system in a call center. It is a short tone, sent in a line to the mediators to indicate that a call is coming and it is required to be monitored. This tone helps agents to get easily accessible to its customers.

 

Resource Library

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

Download Now >

BSNL Augmented Business Performances with Go4customer

TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.

Click here to Read >

Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

Click here to Read >

Blogs

How Phone Answering Services is Helping Everyone During Covid-19 Pandemic?

<p>The whole world is juggling with global pandemic Covid-19 due to communicable spread of Sars-Cov-2 virus.</p> <p>In order to combat the deadly situation....

Read more>>

The Top 10 Call Center Metrics Everyone Should Know!

<p>Call center executives are the frontline workers for carrying out the business essentials for any organization.</p> <p>In order to match the pace of ser....

Read more>>

Our Esteemed Clientele

  • MSME logo
  • Manrega logo
  • GIL Company logo
  • BSNL Company logo
  • NMEICT Company logo
  • hudco Company hudco
  • Relaxo Comapany logo
  • NSEZ Company logo
  • Gail logo
  • MTNL logo
  • timex logo
  • BPCL Company logo
  • HPCL Company logo
  • IOCL Company logo
  • one97 logo
  • AIIMS Company logo
  • Power-Grid logo