submit query
Loader

Please fill with your details

  • refresh
Glossary

What is Management by Walking Around (MBWA)?

Management by walking around (MBWA) is when a manger or any higher authority walks through the call center to participate in the work related issues. It can also be to supervise contact handling and performance of agents. MBWA helps in the growth of organization as managers walk in the floor to understand qualitative issues, underrated/listen to suggestion and complains and so on.

Resource Library

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

Download Now >

BSNL Augmented Business Performances with Go4customer

TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.

Click here to Read >

Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

Click here to Read >

Blogs

The Comprehensive Guide to Startup Marketing

<p class="western" lang="en-IN"><span style="font-family: 'Times New Roman', serif;"><span st....

Read more>>

Ethical Hacking and Cyber Security for Enterprises: Purpose & Security Stance

<p class="western">In the digital world, the medium to connect with anyone around the globe has become much easier than expected.</p> <p class=&....

Read more>>

Our Esteemed Clientele

  • MSME logo
  • Manrega logo
  • GIL Company logo
  • BSNL Company logo
  • NMEICT Company logo
  • hudco Company hudco
  • Relaxo Comapany logo
  • NSEZ Company logo
  • Gail logo
  • MTNL logo
  • timex logo
  • BPCL Company logo
  • HPCL Company logo
  • IOCL Company logo
  • one97 logo
  • AIIMS Company logo
  • Power-Grid logo