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    • Responsible for performance management of the allocated span.
    • Meeting the C-sat & targets given..
    • Identify, facilitate & implement process improvement ideas..
    • Maintaining effective communication with the client & management.

    • Excellent Communication Skills
    • Minimum experience of 4 years of experience in team handling
    • Experience in international voice process
    • Experience in technical sales process preferred.
    • Should possess team management and motivational skills.

    • Completed 18 years
    • Graduate/Undergraduate/BE etc. (No specific qualification required)
    • Enjoy solving problems (and are good at it!)
    • Passionate about technology (hardware, software, computers, gadgets)
    • Love to fix technical issues of the customers with a smile.
    • Have good oral/written communication skills
    • Innately curious, and take time out to keep up with industry trends

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