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Glossary

What is Data Mining?

Data mining is the practice of examining data from multiple perspectives and then, summarizing it into useful information that can help in increasing the revenue and cutting the operational cost of a company. It is an emerging scientific and technological process with great potential to help companies focus on the most important tasks in their data warehouses. Data mining is the process of extracting useful information from an unstructured data stem and transforming it into an understandable structure for further use. Data mining is also known as the art of converting data into meaningful and valuable information “knowledge discovery in database”.

Data mining process helps businesses to improve the efficiency of their business.

This tool can be used extensively across diverse sectors and industries, like Finance, Retail, Healthcare, Manufacturing, Marketing, etc., to recognize significant patterns, trends, relationships, and exceptions.

If your organization works with large amounts of raw data, but you do not have enough resources, data mining could be an effective remedy. For improved processes, better quality, and enhanced customer satisfaction, businesses are outsourcing their data mining processes to call center service providers. Qualified and experienced executives at the call center’s end help businesses in managing and extracting relevant information from data sets in a timely and cost-effective manner.

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