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Glossary

What is Document Management System?

Document management system is a program that helps in tracking, managing and storing documents, by reducing the paperwork. This electronic system has the ability to access, modify, and centrally store the documents. Document management system handles all types of tedious tasks, such as archiving, distribution, and creation of documents. Call center service providers make use of this application to manage both paper-based documents and the digitally-printed reports. It is designed to improve the handling of electronic files. This electronic device manages paper-based information and handles documents, stored in electronic format. These electronic documents can be easily retrieved through a web browser. Unlike old-fashioned file cabinet solutions, this process is way easier.

The functions of DMS include capture, storage, classification, indexing, versioning, maintenance, use, security, and retention of documents. This electronic based document management system is a necessity in today’s competitive business landscape. Handling document conversion is not an easy task for businesses. Moreover, it requires a huge number of resources to accomplish this menial task. However, by outsourcing to a third party service provider, a business can streamline their core activities in a more efficient manner.

DMS also keeps the archival version of documents and the backup of data. DMS is an easy method to backup documents. Papers are vulnerable to fire, flood and natural calamities, lost, misplaced or damaged papers cannot be recovered, but with the help of a document management system, files can be recovered easily. The service providers recurrently make use of state-of-the-art technologies to streamline the bottom-line of your organization and enhance your organizations’ productivity and performance.

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