What are Historical Reports?

Historical reports are the reports that track call center and agents performance over a period of time. Historical reports are generated for the past period. These are important for BPO managers to understand the performance of their call center agents and intervene to bring about changes in the future in line with the organizational business objectives.

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What are Historical Reports?

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What are Historical Reports?

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An insight into Call Center Outsourcing

BSNL Augmented Business Performances with Go4customer

Getit infomedia optimized business performance with Go4customer.com

Blogs

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Our Esteemed Clientele

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Go4customer