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Glossary

Resource Library

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

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BSNL Augmented Business Performances with Go4customer

TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.

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Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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Blogs

Want to Motivate your Contact Centre Employees? Games to Help!

Talks have always been rife regarding the monotonous work culture of contact centers. Agent attrition, as a result, has been increasing, as most employees failed to handle high work pressure bound by ....

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Confused Amid BPO and KPO? Understand the Difference with Us!

<p>Outsourcing the business service is not a new thing for the business industry, as companies have leveraged outsourcing for years now. Small businesses that cannot afford to hire and t....

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