submit query
Loader

Please fill with your details

  • # #
Glossary

What is Error handling?

Error handling is an important aspect that helps in securing the data of a call center and prevents it from getting leaked. The service is about resolving issues related to programming, application, communication and errors. Errors are one of the major matters to be overlooked. Thus, the teams of customer care service providers handle error and try to minimize the impact of errors made by agents unknowingly.

Error handling application is an important method that helps call centers in detecting problems even before it occurs, that is to say ‘to predict errors’. This software has a reporting feature that helps in detecting errors and handling and fixing the problems easily. The call center service providers implement diverse error handling strategies that range from trivial to sophisticate.

Error handling technique traps unexpected errors that create problem for call centers in India. By using a consistent error-handling feature, the service provider can assure that during the rise of a problem, the user is properly informed about the same. Basic error handling just hides the default behavior and exits the program. Advanced error handling includes all sort of features such as saving the information about the cause of the error and the environment at the time, attempting to address the problem, and informing the user on what they need to do next.

In addition, this method improves call handling and response time, increases staff satisfaction and morale, and offers greater flexibility in handling the changing business processes, products, and information.

Contact Us

Enter the details & we will contact you shortly!

Resource Library

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

Download Now >

BSNL Augmented Business Performances with Go4customer

TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.

Click here to Read >

Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

Click here to Read >

Blogs

Top 10 Chatbot Companies in India for 2025

<p>In 2025, chatbots are so ubiquitous that they are no longer a futuristic notion, but an integral part of customer experience, driving growth for businesses across all industries. Whet....

Read more>>

Why Are Cold Calling Services Essential for Lead Generation?

<p>Many companies just cannot generate leads using cold calling. They do not understand it, nor do they know their sales teams or the right tools and strategy for actually selling.&l....

Read more>>

Our Esteemed Clientele

  • MSME logo
  • Manrega logo
  • GIL Company logo
  • BSNL Company logo
  • NMEICT Company logo
  • hudco Company hudco
  • Relaxo Comapany logo
  • NSEZ Company logo
  • Gail logo
  • MTNL logo
  • timex logo
  • BPCL Company logo
  • HPCL Company logo
  • IOCL Company logo
  • one97 logo
  • AIIMS Company logo
  • Power-Grid logo

Next-Gen BPO Services: Transforming Call Center Operations in India

Discover top-tier BPO services at Go4customer, where we reshape call center outsourcing to fuel your business expansion. Our call center in India mixes high-tech AI with the insights from data to make sure all of our training is top-notch and to offer broad 360° customer support and call center services. Join us and build customer relationships grounded in trust and top-class service experiences.