submit query
Loader

Please fill with your details

  • refresh
Glossary

What is an Outbound Call?

Business process outsourcing companies operate two different types of calls and these are inbound and out bound calls respectively. When an agent initiates a call from call center services providing station and on behalf of the call center to the aspired customers, the process is considered as outbound call. In an outbound call agents try to get information about the services or provide information to the customers regarding the plans or offered services on behalf of the clients. Generally, outbound calls are made from call center outsourcing stations to make fund raising calls or to initiate telemarketing, research or survey about the offered services by the clients. Telemarketing companies contact their customers and follow the provided contact list from the client. Outbound calls are meant for various surveys and to server customer verification purposes. Blogs at Go4customer share a vision of the company on call center in India

Resource Library

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

Download Now >

BSNL Augmented Business Performances with Go4customer

TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.

Click here to Read >

Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

Click here to Read >

Blogs

Top 3 Google Algorithms That Every Company Should Be Knowing

<p>In this modern era, the key to securing seamless business growth is ‘Strong online presence.’ This is so because netizens usually pay a visit to those webs....

Read more>>

The most Enquired Queries on Customer Support Outsourcing!

<p>Answering repetitive customer calls is very annoying and nobody wants to listen to repetitive queries simultaneously. However, these calls play a significant role in running a busines....

Read more>>

Our Esteemed Clientele

  • MSME logo
  • Manrega logo
  • GIL Company logo
  • BSNL Company logo
  • NMEICT Company logo
  • hudco Company hudco
  • Relaxo Comapany logo
  • NSEZ Company logo
  • Gail logo
  • MTNL logo
  • timex logo
  • BPCL Company logo
  • HPCL Company logo
  • IOCL Company logo
  • one97 logo
  • AIIMS Company logo
  • Power-Grid logo