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Glossary

Who is an Operator?

An operator is considered the agent who operates or accesses the system or machine for the purpose of making and receiving calls. The operator is also popularly known as a customer care services executive who initiates calls and receives calls with the help of a system or a computer. According to a computer, operator also means related links and the information. Thus, operator is a character who completes an action or task given to him or her.

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Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

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BSNL Augmented Business Performances with Go4customer

TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.

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Blogs

What is the Role of Inbound Call Center Services in this Digital World?

<p style="text-align: justify;">An inbound call center has been in the demand for a long time. But in the digital world, their requirement is increasing in almost every....

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How Does Outsourcing Call Center in India Redefine Customer Experience and Legacy?

<p style="text-align: justify;">In this era, outsourcing call centers in India is the most strategic business decision. It doesn’t matter whether you have....

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