submit query
Loader

Please fill with your details

  • refresh
Glossary

What is Outbound?

There are two different types of calling procedures adapted by business process outsourcing organizations. Inbound and outbound are these two popular calling procedures respectively. In outbound procedure, an agent initiates and makes calls to the customers on behalf of the organization. This calling procedure is called outbound because the calls go to outside of the organization. BPOs generally have both these two types of calling facilities and outbound calling is made for customer verifications, for researches and surveys and for telemarketing as well. It depends on the organizations that which type of BPO services they want to opt for.

Resource Library

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

Download Now >

BSNL Augmented Business Performances with Go4customer

TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.

Click here to Read >

Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

Click here to Read >

Blogs

Confused Amid BPO and KPO? Understand the Difference with Us!

<p>Outsourcing the business service is not a new thing for the business industry, as companies have leveraged outsourcing for years now. Small businesses that cannot afford to hire and t....

Read more>>

Want to Improve Your Outbound Call Service? Best Practices to Opt!

<p>Companies always complain about their declining outbound calls’ efficiency and the lack of the ability to influence more customers. Making a successful outbound call is ....

Read more>>

Our Esteemed Clientele

  • MSME logo
  • Manrega logo
  • GIL Company logo
  • BSNL Company logo
  • NMEICT Company logo
  • hudco Company hudco
  • Relaxo Comapany logo
  • NSEZ Company logo
  • Gail logo
  • MTNL logo
  • timex logo
  • BPCL Company logo
  • HPCL Company logo
  • IOCL Company logo
  • one97 logo
  • AIIMS Company logo
  • Power-Grid logo