Glossary

What is Operating Time?

The time span duration on which a system is running and accessible, is popularly known as operating time. It depends on an agents till what time he or she is on the process and accepting or making calls to the customers on the behalf of clients. In some BPOs, operating time is also considered as the logged in period as well. Business process outsourcing organizations keep track of the operating time to tally the revenue counts. It also helps to create future strategy planning for the call centers.

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What is Operating Time?

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What is Operating Time?

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An insight into Call Center Outsourcing

BSNL Augmented Business Performances with Go4customer

Getit infomedia optimized business performance with Go4customer.com

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Next-gen Call Center Outsourcing at your disposal

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Go4customer