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Glossary

What are business to consumer services?

Business-to-consumer (B2C) services are sold by organizations or individual entities to individual persons. The key element here is that the consumer is an individual and not a collective group. Example of a business service would be an chartered accountant providing tax advice to an individual. A medical hospital is another example of B2C service wherein an medical facility is providing healthcare to an individual patient.

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An insight into Call Center Outsourcing

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Blogs

Business Process Outsourcing- Build a better business with BPO & BPA services

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Dedicated Inbound Call Center Services- A Key to Customer Retention

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