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Glossary

What are business to consumer services?

Business-to-consumer (B2C) services are sold by organizations or individual entities to individual persons. The key element here is that the consumer is an individual and not a collective group. Example of a business service would be an chartered accountant providing tax advice to an individual. A medical hospital is another example of B2C service wherein an medical facility is providing healthcare to an individual patient.

Resource Library

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

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BSNL Augmented Business Performances with Go4customer

TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.

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Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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Blogs

The Rising Significance of Medical Call Center Solutions!

<p>Outsourcing is not new to the business industry and most companies consider outsourcing because handling multiple functions in-house is hassling for them. Since healthcare firms handl....

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Resolving the Hassles of Increasing Call Volumes!

<p>Increasing call volumes are not always a good thing!</p> <p>Several companies miss-interpret increasing call volumes with the fact that more people are ....

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