Idle
time, which is also known as downtime, waiting time or allowed time, is the
unproductive time. In layman’s language, it means that a system/service is not
functioning at a given time. It is often used to describe the time for which an
employee is paid, but no production is done in that time slot. It is a commonly
used term in discussions regarding provisions of information technology systems
or services. An idle time can be caused due to:
System/Machine
break down
Power
failure
Employees
waiting for instructions/tools/material to initiate production
Employee’s
unwillingness to work
Natural
Calamity
At
times, managerial judgments also cause idle time.
Idle
time is often associated with waiting and computing. One has to wait due to
unwillingness of an employee to do work or not able to use machinery when it
could be used.
In
case of computing, idle time denotes processing time.
There
are two types of downtime: planned and unplanned downtime. Having an unplanned
downtime can adversely affect the productivity and business processes of an organization.
To combat such situations, managers and/or those who are in positions of
responsibility often plan for downtime. This time is called planned downtime.
Time
management is of utmost importance to any business. Usually, managers are
responsible for managing time. Time management includes scheduling the end of
one project to coordinate the commencement of another. This ensures that idle
time is minimised. For example, consider a scenario where the end product of
department A of a company is the raw material for department B of the
company. In such case, if department A
is unable to complete its work on time, then department B’s will have to wait
to begin its work. This is an example of idle time. To overcome such situation,
the two departments need to coordinate. This will not only make the handoff go
smoothly, but will also reduce idle time.