submit query

Please fill with your details

  • refresh

What is Intelligent Network Service?

Intelligent Network (IN) is a telephone network architecture, which was created by Bell Communications Research (Bellcore). In Intelligent Network, the service logic for a call is positioned independently from the switching facilities, which allows services to be added or altered without having to restructure switching equipment. IN is often termed as a service-specific architecture, which means a certain segment of a dialed phone number, such as 800 or 900, prompts a request for a definite service. IN has been evolving since its inception.  Its later version Advanced Intelligent Network (AIN) introduced the notion of a service-independent architecture. It allowed a given portion of a telephone number to be deduced differently by diverse services based on factors like time of day, caller identity and type of call among other things. AIN made it easy to implement new services without having to mount new phone equipment.

The International telecommunication Union has three sectors and one of them is ITU Telecommunication Standardization Sector (ITU-T). ITU-T manages standards and protocols for telecommunications. The Intelligent Network is the standard network architecture identified in the ITU-T Q.1200 series recommendations. The IN is proposed for both, fixed and mobile telecom networks. It permits operators to distinguish themselves by offering value-added services over and above the typical telecom services like Public Switched Telephone Network (PSTN), ISDN (Integrated Services Digital Network) and Global System for Mobile communication (GSM) services on mobile phones.

In Intelligent Network, the network nodes on the service layer provide the intelligence as opposed to solutions centered on intelligence in the primary switches or telephone devices. The service layer is different from the switching layer of the core network. Typically, the IN nodules are held by telecommunication operators or service providers.

Resource Library

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

Download Now >

BSNL Augmented Business Performances with Go4customer

TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.

Click here to Read >

Getit infomedia optimized business performance with

GetIt Infomedia is a leading digital supermarket in India

Click here to Read >


The Rising Significance of Medical Call Center Solutions!

<p>Outsourcing is not new to the business industry and most companies consider outsourcing because handling multiple functions in-house is hassling for them. Since healthcare firms handl....

Read more>>

Resolving the Hassles of Increasing Call Volumes!

<p>Increasing call volumes are not always a good thing!</p> <p>Several companies miss-interpret increasing call volumes with the fact that more people are ....

Read more>>

Our Esteemed Clientele

  • MSME logo
  • Manrega logo
  • GIL Company logo
  • BSNL Company logo
  • NMEICT Company logo
  • hudco Company hudco
  • Relaxo Comapany logo
  • NSEZ Company logo
  • Gail logo
  • MTNL logo
  • timex logo
  • BPCL Company logo
  • HPCL Company logo
  • IOCL Company logo
  • one97 logo
  • AIIMS Company logo
  • Power-Grid logo