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Glossary

What is 800 Answering Service?

800 answering service refers to a special number i.e., 800. If you dial the 800 number then you will not be charged by the telephone operator and it is also known as a toll-free service.


Instead, the called party pays the whole cost of the call to the phone operator, which is usually determined by factors like the number's usage, the cost of the facility's trunk lines, and occasionally a monthly flat-rate service charge.


Although businesses typically use 800 numbers, a toll-free number for a home or cell phone can be obtained. There are some area codes including 800, 888, 855, 866, 844, 877, 833, and 822 that can be used frequently.

How Does 800 Answering Service Important for Your Business?

I hope, you are familiar with how it is essential to offer good customer service. Agree? If you are operating a call center then you know very well that these days, customers prefer only those organizations who provide better customer service


So, for that thing, you have to be available for your customers 24/7, whether they have any questions or complaints. It is also true that the majority of the individuals are not often available to answer the call as well as receive the messages. Hence, using an 800 answering service is an ideal way for your business to succeed. 


Whether it is day or night, with an 800 answering service you will be able to answer the incoming calls. And, also it ensures that your message gets on time so that the customers don't have to remember to call back when you are available. 

What are the Key Benefits of 800 Answering Services?

If a customer calls your organization to know about the products and services then the live operator provides a professional first impression. A happy, caring attitude from a live person increases caller satisfaction. And, as a result, the likelihood that the caller will conclude a business transaction with you. In conclusion, live operators may assist your organization in increasing sales and profits.


Well, here summarized a list of a few key benefits of the 800 answering service. Have a look at them!


  • It helps in building credibility.



  • 800 answering service expands your coverage area.


  • It offers memorable marketing.


  • It makes your organization portable.

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