Glossary

What is Agent Group?

An agent group is a team of intelligent and competent agents who share common set of skills and adroitly handle customer calls thereby resolving their complaints.

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An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

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Why Indian Call Centers Are the Best Choice for Multilingual Support?

<p>The need for multilingual customer service is increasing unabated around the globe due to the increasing number of diversified customers across the world. Over 6 billion people use En....

Top 15 Call Center Outsourcing Companies

<p>In the fast-growing and very competitive business environment, call center outsourcing has become a strategic solution to improve customer relations while cutting costs. The call cent....

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We make call center outsourcing a viable choice for businesses to achieve growth. We deliver best call center services by maintaining high training standards, integrating AI and data driven technology and offering 360° customer support. With us, you invest in customer relations built on trust and exceptional experience.

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What is Agent Group?