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Glossary

What is an Answered Call?

An answered call is the percentage of telephone calls answered with respect to the total call volume. A call is counted as answered when it is received by an agent of call center.

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Resource Library

An insight into Call Center Outsourcing

Global enterprises strive to attain service excellence so that they can stay ahead in a competitive environment.

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BSNL Augmented Business Performances with Go4customer

TBharat Sanchar Nigam Limited (BSNL) started its operation and installed Quality Telecom in the nation.

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Getit infomedia optimized business performance with Go4customer.com

GetIt Infomedia is a leading digital supermarket in India

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Blogs

How Do Outbound Call Center Services Aid to Grow the Sales of Businesses?

<p>Outbound call center services are at the boom. Why? This is because they play a vital role in providing valuable and qualified leads to the organization. And, these qualified leads ca....

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How Do International Businesses Leverages Call Centers in India?

<p>At this age, call centers in India are on-demand worldwide. What? How? Why?</p> <p>Yes, you heard correctly!</p> <p>This ....

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We make call center outsourcing a viable choice for businesses to achieve growth. We deliver best call center services by maintaining high training standards, integrating AI and data driven technology and offering 360° customer support. With us, you invest in customer relations built on trust and exceptional experience.