Glossary

What is Available Time?

Availability is an important metric of outbound call centers. It is a total time period during which a call center agent or a group of agents waits to take/receive customer calls.

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What is Available Time?

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What is Available Time?

Related Questions

Resource Library

An insight into Call Center Outsourcing

BSNL Augmented Business Performances with Go4customer

Getit infomedia optimized business performance with Go4customer.com

Blogs

A Detailed Overview of Business Communication Channels and Their Applications

Everything You Need to Know About Business Process Automation

Our Esteemed Clientele

Call Center in India Advantages

Next-gen Call Center Outsourcing at your disposal

Grow with
Go4customer