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What is Available Time?

Availability is an important metric of outbound call centers. It is a total time period during which a call center agent or a group of agents waits to take/receive customer calls.

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What is Available Time?

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What is Available Time?

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An insight into Call Center Outsourcing

BSNL Augmented Business Performances with Go4customer

Getit infomedia optimized business performance with Go4customer.com

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6 Desirable Features that Every Social Media App Will Possess in the Year 2020

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