Glossary

What is Available Time?

Availability is an important metric of outbound call centers. It is a total time period during which a call center agent or a group of agents waits to take/receive customer calls.

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What is Available Time?

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What is Available Time?

Related Questions

Resource Library

An insight into Call Center Outsourcing

BSNL Augmented Business Performances with Go4customer

Getit infomedia optimized business performance with Go4customer.com

Blogs

How to Implement a Comprehensive Customer Satisfaction Survey Strategy?

Outsourcing for Success: How Appointment Setting Services and Customer Support Propel Businesses?

Our Esteemed Clientele

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Next-gen Call Center Outsourcing at your disposal

Grow with
Go4customer